Kenvue · 11 hours ago
Customer Strategy Manager
Summit, NJ
Full-time
Hybrid
Senior Level
$124K/yr - $175K/yr
7+ years expKenvue is a company that focuses on everyday care with a rich heritage in science, offering iconic brands like NEUTROGENA® and TYLENOL®. The Customer Strategy Manager will drive the achievement of business goals through strategic planning, influencing go-to-market strategies, and serving as a liaison between sales and marketing.
LifestylePersonal HealthWellness
Responsibilities
Ensures execution of plans through regular communication and interaction with the customer team and in-store visits
Leads business planning process by developing analytics & insights to support marketing strategy, preparing timelines & communication of the process, and conducting collaborative planning cycles with customer teams
Communicates & coordinates key strategies, insights, and initiatives between field and internal teams as well as gains alignment across a matrix environment to support goal achievement
Develops and manages promotional programs, such as special packs & in-store displays, to support customer sales, while monitoring performance to track and report results
Partners with internal team members to develop and execute the revenue growth management strategies in order to drive topline and bottom-line growth
Ensures execution of plans through regular communication and interaction the customer teams
Leads cross-functional team members in development, evaluation, & implementation of the 4Ps by evaluating trends, developing insights, & translates findings to drive business performance improvement both internally & externally
Influences business processes and requirements related to pricing, trade promotions, category management, & inventory management including cross-functional collaboration with marketing, supply chain, trade, and finance on forecasting to sales input across responsible brands
Develops and ensures the execution of all trade-related investments improve the P&L
Creates & influences assortment & merchandising recommendations
Coordinates & conducts regular communication sessions between internal cross functional and sales teams to ensure alignment and accountability on forecast attainment, budget, business planning, and trade objectives with immediacy via a Customer Service based model
Provides support and insight for retailer business & new item reviews
Co-leads key top to top customer meetings with sales teams
Develops and presents customer, category and brand reviews to drive brand performance
Fosters a winning, positive, action-oriented attitude across the Skin Health Franchise
May be assigned to 2 or less direct or non-direct reports; when people are assigned, is accountable for implementation of talent management processes and developmental coaching
Qualification
Required
A minimum of a bachelor's degree in Business, Marketing, or related field
A minimum of 7 years prior experience in consumer package goods
Prior experience in direct customer sales, business analytics, and/or customer marketing
Ability to influence decision-makers up and down two or more levels, with and without direct authority, to ensure a fully-aligned customer/company business plan
Demonstrate effective communication, and negotiation skills
Strong presentation skills and ability to tailor skills and presentation style to a variety of key decision makers
Ability to develop and oversee the execution of project plans and to implement, execute and draw conclusions from a variety of customer, shopper and category studies
Ability and passion to coach and develop reporting staff members
Experience working with national customers
Ability to prioritize and to lead multiple priorities successfully
Ability to work in a complex and dynamic environment where priorities change rapidly and tight deadlines exist
Ability to successfully negotiate internally and externally to align competing needs at high levels across dotted line relationships
Up to 25% travel required
Benefits
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time & More!
Learning & Development Opportunities
Kenvuer Impact Networks
Company
Kenvue
Kenvue is a consumer health company that delivers personal health solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.65BKey Investors
Third PointStarboard Value
2025-11-03Acquired
2025-04-25Post Ipo Equity
2024-10-21Post Ipo Equity
Leadership Team
Kirk Perry
Chief Executive Officer and Director at Kenvue
Andrew Stanleick
President, Skin Health & Beauty, North America and EMEA at Kenvue
Recent News
Hindu Business Line
2026-01-22
Benzinga.com
2026-01-20
Company data provided by crunchbase