ServiceSource · 3 hours ago
Training Specialist – Talent Development
Oakton-VA
Full-time
Onsite
Mid Level
$55K/yr - $55K/yr
3+ years expServiceSource is an organization dedicated to supporting individuals with disabilities. They are seeking a Training Specialist to design, implement, and oversee specialized training programs that enhance organizational compliance and employee growth.
Assistive TechnologyCustomer ServiceElder CareNon ProfitReal EstateService Industry
Responsibilities
Lead the end-to-end development, design, and testing of new training content utilized across the organization
Plan, coordinate, and lead standardized training processes and policies
Lead focus groups and conduct consultations with department heads and stakeholders to diagnose training gaps and develop unique programs that align with corporate career growth and retention goals
Direct the centralization of training processes and tracking
Curate and evaluate training opportunities within the organization’s LMS and from external sources to ensure high-quality professional development
Independently manage and maintain assigned tracking systems for mandatory and compliance training, ensuring the organization meets all regulatory requirements
Support the Career Development Specialists with individuals taking part in the Employee Development Program
Make recommendations to support the development and roll out of training content/information related to ServiceSource systems and processes
Make recommendations for revision of training curriculum and methods
Works with Talent Development and other leadership to prepare training budget and maintains records and reports of expenses
Make recommendations for ongoing improvements in all Talent Development programs based on observations and/or needs assessments
Assess and understand the training needs across the organization and its affiliates
Confer with management to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies
Maintain and understanding of adult-learning and virtual-learning techniques, as well as all content areas
Maintain an understanding of accessibility in the L&D field
Perform other responsibilities as assigned
Qualification
Required
Bachelor's degree in education, Communications, Business Management, Human Resources, or a related field is required
High school diploma with five (5) years' experience may be substituted for bachelor's degree
Three to five (3-5) years' experience in curriculum development and/or curriculum instruction is required
Ability to obtain and maintain a Relational, Conceptual, and Technical (RCT) MANDT Systems Instructor Certification within 3 months of hire required
Must be able to commute to on-site in Oakton, VA
Must be able to travel locally as needed to other sites
Proficiency in Microsoft Office Suite required, and the ability to become familiar with corporate specific programs and software
Must be able to work well with people internally and externally at all levels of the organization
Excellent verbal communication skills and public speaking skills
Detail-oriented, and able to carry out work with the highest levels of accuracy
Preferred
Experience with Workday HRIS Management System preferred
Candidates with experience using Workday Learning LMS system will be strongly preferred
Benefits
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.
Company
ServiceSource
ServiceSource is a 501(c)(3) nonprofit organization with a mission to facilitate services, resources, and partnerships to support people with disabilities, their families, caregivers, and community members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bruce Patterson
Chief Executive Officer
Nate Hoover
Chief Financial Officer
Company data provided by crunchbase