Abacus Technology Corporation · 2 hours ago
Systems/Network Technician
US-SC-Sumter
Full-time
Onsite
Mid Level
3+ years expAbacus Technology Corporation is seeking a Systems/Network Technician to provide technical support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB. The role involves troubleshooting and implementing solutions for network infrastructure issues, monitoring system performance, and providing IT support in a 24/7 environment.
Information TechnologySoftwareTelecommunications
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide Tier 1 enterprise IT help desk technical support to deployed
Troubleshoot and implement solutions to resolve incidents and problems on supported systems/network infrastructure, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays
Monitor systems/network performance metrics and trends to identify substandard performance and anomalies
Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and
Operate NOSC network intrusion devices and information assurance tools
Provide LAN support and WAN Enterprise
Provide support in the application of network security devices at Tier 0, Tier 1, and Tier 2 of network architecture
Install and maintain the application of network devices such as routers, switches, bridges, and hubs
Implement wide area and local area network architectures
Perform installation and administration hardware, software and services in client-server environment
Optimize operations on a network and systems level
Configure DHCP, WINS, DNS, and Active Directory (AD)
Apply proper security measures to safeguard government LAN as closed networks or when integrated in to an Enterprise environment
Implement Public Key Infrastructure (PKI) technology for network and systems access
Assist deployed IT support staff with the use and migration of PKI-enabled systems
Recommend appropriate changes/resolutions in response to observed trends in Enterprise Level Cisco and Microsoft fault isolation and correction
Configure and maintain DNS and BIND domain name services on both UNIX and Microsoft platforms
Implement Certificate Authority (CA), Online Certificate Status Protocol (OCSP), and LEAP server PKI technologies used to support the enterprise
Develop, review, and provide comments to plans and drawings; coordinate and process new requirements; prepare technical solutions and cost estimates for emerging requirements; attend design, status and other project meetings; and provide ad hoc reports and briefings upon government request
Perform preventive, remedial, and corrective maintenance to ensure equipment and/or systems are in full operating condition as described by the equipment manufacturer without degradation of service
Install, configure, patch, upgrade, optimize and troubleshoot and repair enterprise network and systems hardware and software (including operating systems, applications and databases) to maintain optimal performance
Install, configure, optimize, update, patch and maintain server, client and network operating systems including, but not limited to: Microsoft desktop and server operating systems; Unix-based operating systems (e.g., Linux, Open Berkeley Software Distribution (Open BSD), Oracle Solaris, and Red Hat Enterprise, etc.); and Cisco IOS and NX-OS, and other proprietary operating systems
Integrate and apply authorized third-party drivers, applications and software, and implement applicable security measures to properly secure government networks and systems
Monitor network/systems hardware, software and services for indications of warnings, faults, errors, anomalies, alarm conditions and/or outages; and provide local and remote fault isolation, diagnostics, troubleshooting and restoration services locally and remotely
Assist with configuration and cybersecurity program inspections and audits
Assist the government’s Accountable Property Officers/Equipment Control Officers with communications and IT asset management
Monitor queues for incoming requests, create new tickets for reported problems or incidents, document troubleshooting and actions taken, and update status and report within Remedy ITSM
Provide continuity and on-the job training to contractor and government technical support personnel (CONUS and OCONUS) on both existing and proposed new network, systems and/or cybersecurity hardware, software and services at a depth and level sufficient to administer, operate, maintain and repair the equipment/systems and maintain technician crew position proficiency and certifications
Qualification
Required
3+ years experience in systems and network support
Associate's degree in a related field
Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II)
Must be CCNA certified
Must hold the ITIL v3 or v4 Foundations certification or be able to obtain the certification within 60 days of hire
Must have experience with Microsoft Windows server installation, Active Directory, storage, performance management, and server maintenance
Experience providing LAN/WAN support
Experience with firewall administration
Able to apply network engineering concepts and all layers of the OSI and DOD TCP/IP model
Experience supporting DoD projects
Must have strong communication skills and be able to interact professionally within all levels of an organization
Must be able to provide support in a 24/7/365 environment including occasionally covering shifts outside of the assigned shift and/or providing after hours, weekend, or holiday support as needed on a rotational basis
Must be able to travel to CONUS or OCONUS sites to provide TDY support
Must be a US citizen and hold a current Secret clearance
Company
Abacus Technology Corporation
Abacus Technology Corporation delivers leading edge, high quality assistance in response to complex technology challenges.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
W
William Magro
Senior Vice President
A
Alice Solomon
Vice President
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