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Largeton Group · 5 hours ago

Nexthink Engineer

Spring, TX

Full-time

Onsite

Mid Level

Largeton Group is seeking a Nexthink Engineer to manage and configure the Nexthink platform for Digital Employee Experience initiatives. The role involves implementing use cases, monitoring KPIs, and collaborating with IT and business units to enhance user experience and operational efficiency.

ConsultingInformation TechnologyTraining

H1B Sponsor Likely

Responsibilities

Manage and configure Nexthink platform to support Digital Employee Experience (DEX) initiatives

Implement and optimize Nexthink-based use cases to improve device performance, compliance, and user satisfaction

Develop and maintain automations, Remote Actions (RA), and Nexthink Flow workflows for proactive remediation

Monitor and analyze DEX Score and other KPIs to identify areas of improvement and drive user experience enhancements

Collaborate with IT and business units to operationalize insights and automate problem resolution

Design dashboards and reports to communicate platform performance and trends to leadership and operational teams

Promote Nexthink adoption, best practices, and new feature onboarding across IT teams

Troubleshoot endpoint performance issues using telemetry, PowerShell scripting, and root-cause analysis

Integrate Nexthink with other systems using REST APIs and support enterprise-level initiatives

Continuously evolve Nexthink strategies to meet emerging business needs and leverage new platform capabilities

Maintain strong documentation, communication, and cross-team collaboration skills

Focus on reducing frustrated users and delivering a smooth, reliable digital experience for employees

Qualification

NexthinkPowerShell scriptingREST APIsTelemetry analysisDashboard designDocumentation skillsCommunication skillsCross-team collaboration

Required