RaceTrac · 14 hours ago
Learning & Development Operations Specialist
Atlanta, GA
Full-time
Onsite
Entry, Mid LevelRaceTrac is a company focused on energy and innovation, and they are seeking a Learning & Development Operations Specialist responsible for the operational delivery and coordination of enterprise learning programs. The role ensures that learning initiatives are executed smoothly, on time, and compliant with necessary standards.
Food and BeverageOil and GasRetail
Responsibilities
Coordinate the end-to-end operational delivery of learning programs (in-person, virtual, and hybrid)
Manage training calendars, scheduling, venues, facilitator logistics, technology setup (for live sessions), materials, and operational communications
Ensure all learning events are operationally ready and executed consistently
Serve as a primary point of contact for learners, leaders, facilitators, vendors, and internal partners regarding operational questions and logistics
Manage learner communications including registrations, confirmations, reminders, follow-ups, and post-program communications
Troubleshoot and resolve day-of or pre-session operational issues to protect the learner experience
Track participation, attendance, completions, certifications, and compliance-related training outcomes using approved reporting tools and processes
Maintain accurate learning records and dashboards to support leadership reporting and decision-making
Partner with HR, Talent, or Learning Technology teams as needed to ensure reporting accuracy
Generate standard operational reports and ad-hoc summaries (e.g., program reach, completion trends)
Analyze operational workflows and recommend improvements to increase efficiency, scalability, and consistency
Document and maintain standard operating procedures (SOPs) and operational playbooks for recurring L&D activities
Ensure required training is delivered and operationally tracked in alignment with compliance standards
Conduct quality checks on participation data, learner communications, feedback collection, and operational execution
Support audits or reviews related to training delivery and records (without owning system administration)
Qualification
Required
Strong organizational, coordination, and project management skills
Experience with reporting, data tracking, and operational metrics
High attention to detail and strong process discipline
Clear communication and stakeholder coordination skills
Ability to manage multiple priorities in a fast-paced environment
Problem-solving mindset with a focus on execution and reliability
Experience supporting enterprise learning, talent, or HR programs
Experience working in a centralized HR or Center of Excellence (COE) model
Comfort partnering across functions without owning system administration
Company
RaceTrac
Headquartered in Atlanta, Georgia, family-owned RaceTrac is one of the largest privately held companies in the United States, serving guests since 1934.
Founded in 1934
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Karla Ahlert
Chief Financial Officer
John Lukas
CIO and Vice President
Recent News
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2026-01-07
2025-12-30
2025-11-25
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