Anthropologie Weddings · 21 hours ago
Nuuly Customer Success Associate (Part-Time, Temporary Friday-Sunday, AM or PM)
United States
Full-time, Part-time
Remote
Entry Level
$15/hr - $15/hr
2+ years expAnthropologie Weddings is looking for a Customer Success Associate to deliver exceptional service and create a seamless experience for customers. The role involves communicating with customers via telephone, email, and chat while guiding them through their shopping experience and ensuring their needs are met.
E-CommerceFashionRetailWedding
Responsibilities
Answer any and all interactions during your scheduled shift in a friendly and relatable manner
Acts as an empowered team member, exercising decision-making skills to enhance each customer’s relationship with the brand
Empathetic to customers’ needs but understanding of the business’ bottom line
Collect and share feedback to external teams to ensure the needs of the customers are being met
Associate must perform a minimum of 70 interactions per shift
Qualification
Required
Minimum 2 years of experience in customer service or related role
Demonstrate a passion for and understanding of the URBN brands, customers and product
Benefits
Medical
Dental
Vision
PTO
Generous employee discounts
Retirement savings
Much more
Company
Anthropologie Weddings
A wedding destination, exclusively from Anthropologie Anthropologie Weddings is a destination for the bride in search of uniquely beautiful ways to celebrate a uniquely beautiful love story.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase