Equinox · 1 day ago
Front Desk Associates, Chestnut Hill
Newton, MA
Part-time
Onsite
Entry Level
1+ years expEquinox is a high growth collective of influential lifestyle brands, seeking energetic and creative Front Desk Associates to join their team. The role involves greeting members and guests, answering inquiries, and providing exceptional customer service while maintaining a clean work environment.
FitnessHealth CareLifestyle
Responsibilities
Professionally greet members and guests
Scan membership ID’s upon members entrance
Answer phones professionally
Respond to member questions, concerns and discrepancies
Update members’ accounts if needed
Maintain an orderly and clean work area
Ability to work opening/closing/mid-day shifts
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Aid other departments with other related tasks
Qualification
Required
Minimum of 1 year in customer service or related experience
High school diploma/GED required or equivalent work experience
Reliable, professional, computer literate, energetic, and friendly
Must be friendly, vibrant, and outgoing
Must be able to effectively communicate in person, via email, and via phone
Ability to work opening/closing/mid-day shifts
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
Must be able to perform pushing, pulling and lifting up to 50lbs at a time
Preferred
Preferably interested in health, fitness, and/or sports
Benefits
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
Company
Equinox
Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands that includes Equinox Fitness Clubs, SoulCycle, and Equinox Hotels Equinox was built on the notion that fitness can empower a life well-lived and foster a strong community of high-performance individuals.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.8BKey Investors
Silver LakeL Catterton
2024-03-08Private Equity· $1.8B
2024-03-08Debt Financing
2020-02-07Private Equity
Leadership Team
Matt Delaney
Director | Equipment and Program Innovation
Recent News
Research and Markets
2025-12-03
Company data provided by crunchbase