Shift Lead - El Cajon jobs in United States
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Super Star Car Wash · 2 days ago

Shift Lead - El Cajon

Super Star Car Wash is a company focused on providing top-notch car wash services and promoting personal growth for its employees. The Shift Lead role involves overseeing car wash operations, ensuring high-quality customer service, and managing a team while maintaining compliance with safety and operational standards.

AutomotiveCommercialService Industry

Responsibilities

Rollout the red carpet by being friendly to customers and handling vehicles with extreme care
Communicate effectively at all levels with employees, customers, peers, and management
Learn to execute open and close duties and follow designated procedures
Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures and report safety or maintenance issues to management
Understand Quality Control factors associated with customer’s overall experience, products and services, scheduling / labor cost control with respect to historical performance & seasonality
Facilitate and assess damage claims
Ensure compliance with all laws, rules, regulations, and policies at Local, State & Federal levels
Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives
Completing tasks associated with location cleanliness such as sweeping, replenishing, mopping, cleaning, and/or minor landscaping work as directed by leadership
Keep the entire property spotlessly clean and organized
Other duties as assigned
Learn our coaching / training model
Motivate employees to complete job tasks efficiently and effectively

Qualification

Customer service experienceLeadership experienceCommunication skillsAdaptabilityFlexibility

Required

High school diploma or GED equivalent
Must be at least 18 years of age
1 year of customer service or supervisory experience required
Excellent verbal and interpersonal skills
Ability to work flexible, full-time schedule to include days, evenings, weekends and holiday
Thrive in a fast-paced, outdoor environment
Willingness to work outside and adapt to various weather conditions
6 months - 1 year of customer service or supervisory experience required (for internal candidates)

Preferred

Leadership experience preferred
Car wash, retail or hospitality experience preferred

Benefits

Excellent Medical / Dental / Vision for full-time employees after waiting period
STD, LTD and Life Insurance Options
401(k) eligibility is granted if you are 18 or older and have completed 2 months of service
Free weekly car washes
Tuition reimbursement (full-time employees)
Referral Program with $150 payout

Company

Super Star Car Wash

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Super Star Car Wash specializes in unlimited, express, full service, and fleet washes, auto detailing, oil and lube services.

Funding

Current Stage
Late Stage

Leadership Team

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Becky Pessin
Chief Financial Officer
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John Lueken
Chief Development Officer (CDO)
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Company data provided by crunchbase