Kairoi Residential · 1 day ago
General Manager - Luxury High-Rise
Charlotte,NC,US
Full-time
Onsite
Senior Level
5+ years expKairoi Residential is dedicated to creating exceptional living experiences at high-performing multifamily communities. The General Manager will oversee all aspects of community management, including resident relations, team leadership, financial performance, and property maintenance, ensuring a vibrant and harmonious living environment.
Property ManagementReal EstateResidential
Responsibilities
Recruit, hire, onboard, and train new team members, transforming them into passionate ambassadors of our community!
You’ll get to offer ongoing coaching, mentorship, and growth opportunities, unlocking team members' full potential!
Conduct performance reviews and regular check-ins with individual associates, fostering a culture of feedback and continuous improvement!
It’s up to you to create a positive, supportive environment that inspires growth and empowers team members to thrive!
Tackle resident concerns, complaints, and issues swiftly, ensuring top-tier satisfaction and creating a vibrant, harmonious living environment!
Partner with the Assistant General Manager to drive resident retention, keeping communication open and building lasting relationships that foster a true sense of community
Curate and host exclusive resident events and dynamic lifestyle programs, cultivating a tight-knit community and a unique sense of belonging!
Manage budget preparation, financial reporting, and community income flow, ensuring the financial health and stability of the community
Maximize net operating income (NOI) while ensuring a positive resident and associate experience, achieving both financial success and resident satisfaction!
Maintain precise financial records and uphold top-tier integrity with strict accounting standards!
Analyze financial data, spot trends, and make smart recommendations to boost performance and efficiency!
Qualification
Required
5-6 years of experience in the multifamily industry or a related hospitality field
Proven track record of successfully managing and leading a team of multifamily professionals (at least 2 years of experience)
Associate's degree, bachelor's degree, or equivalent combination of education and experience
Strong understanding of financial management principles and practices
Excellent communication, interpersonal, and problem-solving skills
Proficient in relevant software and technology (property management systems, etc.)
Must have a valid driver's license with no major infractions in the last 12 months
Preferred
CAM or IREM certifications are highly desirable
Benefits
Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
We offer a 401k program with a company match.
Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
Be prepared to attend and participate in training as required
Company
Kairoi Residential
Kairoi Residential is a premier, vertically integrated, multifamily investment, development, and property management company.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Lynd, Jr.
CEO
Recent News
GlobeNewswire
2026-01-22
The Real Deal
2025-12-11
2025-10-02
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