Home Commission Associate - Nature Coast Commons jobs in United States
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JCPenney · 22 hours ago

Home Commission Associate - Nature Coast Commons

JCPenney is the shopping destination for diverse, working American families. They are seeking a Home Commission Associate to drive customer service and achieve profitable sales growth by utilizing product knowledge and building clientele.

E-CommerceFashionRetail

Responsibilities

Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers
General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor‐provided training and skill practice
Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance
Drives Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Builds Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
Drives Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency

Qualification

Customer ServiceSales SkillsProduct KnowledgeProblem SolvingTeam Collaboration

Required

In-depth product knowledge and passion for service
Ability to drive customer service to achieve profitable sales growth
Engage with customers in a friendly manner to determine needs
Help customers make decisions about desired product or service
Inform customers of key product attributes to generate interest
Suggest additional products to customers
Participate in inventory processes
Complete pricing and signing processes in specialty businesses
Stay up to date with new trends and styles through industry publications
Participate in ongoing technical skills development through training
Consistently meet established performance standards
Solve problems and make smart decisions that drive sales, profit, or customer service
Execute work efficiently and effectively
Inspire strong performance in yourself and others
Provide great customer service
Cooperate and build positive, inclusive, and respectful relationships
Take accountability for actions and outcomes
Proactively find ways to improve the customer experience
Show confidence and courage to do what is right
Act with energy and urgency

Benefits

Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Eight paid holidays during the calendar year

Company

JCPenney

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JCPenney is a chain of American mid-range department stores.

Funding

Current Stage
Public Company
Total Funding
$1.5B
Key Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO

Leadership Team

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Keith Melker
Chief Financial Officer
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M
Marie Lacertosa
SVP, Supply Chain
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Company data provided by crunchbase