The Ohio State University Wexner Medical Center · 22 hours ago
Registration Coordinator 1
Columbus, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expThe Ohio State University Wexner Medical Center is seeking a Registration Coordinator who is an expert in physician appointment scheduling and patient registration processes. This role is responsible for providing accurate information to clinical staff and patients, coordinating appointment scheduling, and ensuring that demographic and insurance information is accurately gathered to support clinical and financial needs.
Health CareHospitalMedical
Responsibilities
Provides consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures
Schedules return appointments and/or other appointments as assigned
Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information
Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction
Solves routine and complex customer problems and knows where to direct customers to address specific questions
Communicates regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met
Always creates a positive first impression
Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, and etc
Qualification
Required
High School Diploma or GED
PC Knowledge and interpersonal, verbal, and written communication
Minimum 6 months experience in customer service or a healthcare environment
Preferred
Associates Degree
At least 1 year experience in a Patient Revenue role at OSUWMC
Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content
Medical terminology, coding and third party reimbursement experience
Ability to work in multiple systems for assigned tasks, management and reporting
Strong problem-solving and presentation skills
High level of customer service skills
Able to prioritize and coordinate multiple tasks in a busy environment
Company
The Ohio State University Wexner Medical Center
The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Emile Daoud
Chief, Cardiac Electrophysiology Section
Recent News
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