CorVel Corporation · 19 hours ago
Branch Manager
Metairie, LA
Full-time
Hybrid
Mid, Senior Level
$69K/yr - $114K/yr
4+ years expCorVel Corporation is a national provider of industry-leading risk management solutions, and they are seeking a Branch Manager to oversee the customer experience and operational functions of assigned offices. The Branch Manager will ensure compliance with company standards, manage staffing and training, and drive performance towards achieving branch goals.
InsuranceSoftware
Responsibilities
Responsible for overall operational performance of assigned office(s)/locations, including but not limited to: recruiting, hiring, associate performance, quality of service provided, customer satisfaction and results
Ultimate responsibility for Branch performance: must understand all positions within the Branch and lead Branch employees to achieve performance goals
Ensures highest level of customer service is delivered to all clients; conducts regular 1:1 meetings with direct reports
Sets branch objectives, establish policy and procedures to assure compliance to best practices, state regulations and client service requirements
Works closely with department managers to identify possible opportunities for improvement and how to continue to leverage existing efficiencies
Monitors and improves efficiency of office operations
Assists with sales calls and service expansion on potential and existing customer(s)
Responsible for management and dashboard reports
Evaluates and recommends continuing professional education of office personnel
Manages staffing levels and recommends any possible changes to staffing
Ensures adherence to company policies
Leads by example – provides support, guidance, leadership and motivation to promote maximum performance and protects operations by keeping sensitive information confidential
Functions as an exemplary local corporate neighbor/partner
Must be able to travel overnight to attend meetings
Additional duties as assigned
Qualification
Required
Responsible for overall operational performance of assigned office(s)/locations, including but not limited to: recruiting, hiring, associate performance, quality of service provided, customer satisfaction and results
Ultimate responsibility for Branch performance: must understand all positions within the Branch and lead Branch employees to achieve performance goals
Ensures highest level of customer service is delivered to all clients; conducts regular 1:1 meetings with direct reports
Sets branch objectives, establish policy and procedures to assure compliance to best practices, state regulations and client service requirements
Works closely with department managers to identify possible opportunities for improvement and how to continue to leverage existing efficiencies
Monitors and improves efficiency of office operations
Assists with sales calls and service expansion on potential and existing customer(s)
Responsible for management and dashboard reports
Evaluates and recommends continuing professional education of office personnel
Manages staffing levels and recommends any possible changes to staffing
Ensures adherence to company policies
Leads by example – provides support, guidance, leadership and motivation to promote maximum performance and protects operations by keeping sensitive information confidential
Functions as an exemplary local corporate neighbor/partner
Must be able to travel overnight to attend meetings
Excellent written and verbal communication skills
Demonstrated ability to provide superior service to internal and external stakeholders
Sense of urgency and ability to multitask in a dynamic, fast-paced environment
Strong proficiency in Microsoft Office Suite is required
At least 4 years prior, related experience required
Preferred
Bachelor's Degree in Business Administration or related field is preferred
Demonstrated progressive leadership preferred
Familiarity with managed care and/or TPA experience is a plus
Benefits
Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off
Company
CorVel Corporation
CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-07-05IPO
Leadership Team
Jeff Gurtcheff
Chief Claims Officer
Maxim Shishin
CIO
Recent News
CorVel Corp.
2025-11-04
2025-10-22
2025-10-06
Company data provided by crunchbase