US Tech Solutions · 5 hours ago
Administrative Assistant
East Moline, IL
Contract
Onsite
Entry Level
$23/hr - $25/hr
1+ years expUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking an Administrative Assistant who will be responsible for planning and coordinating factory tours, ensuring exceptional customer service, and performing a variety of administrative support duties. The role requires strong organizational skills and the ability to work independently while managing various tasks and responsibilities.
Information Technology
Hiring Manager
Deepak Verma
Responsibilities
Schedule and confirm tours
Welcome visitors, provide orientation, and ensure PPE and safety compliance
Deliver high-quality experiences, including special tours and events
Address inquiries and resolve issues promptly
Maintain visitor databases, prepare waivers, and compile reports
Train and support tour guides; implement process improvements
Schedules meetings, coordinates travel arrangements, and maintain appointment calendars on behalf of department managers or supervisors; may coordinate meeting amenities (i.e. refreshments, etc.)
Researches, resolves and responds to inquiries/concerns from internal and/or external customers
Escalates complex issues for resolution as appropriate
Gathers, creates, maintains and/or summarizes potentially sensitive or confidential data from various sources in order to complete reports and special projects and/or provide timely information to various customers
Distributes information as appropriate to department members or internal/external customers
May perform analysis of data and resolve discrepancies following prescribed procedures. Updates and maintains databases, systems applications or files to ensure accurate and current information is available for use by others
May develop and maintain more complex web sites with the assistance of basic web-publishing software applications
Receives and refers visitors and telephone callers within the department, which may require referring calls to different divisions, countries, or companies in multiple languages
May organize/maintain records of Supervisor's or others' projects and correspondence, following up on pending items; may facilitate/organize workflow through the supervisor's office, ensuring follow-up items are addressed
May create and maintain sensitive department records; uses data to prepare letters and memoranda at the direction of the supervisor or for supervisor's signature and prepares documents for distribution
Conveys supervisor's instructions and requirements to others, and exchanges information with senior managers on the supervisor's behalf
Qualification
Required
Talent will demonstrate professional etiquette, be a genuine people person, with high energy and excited to perform their job duties on a daily basis
This individual will be organized with attention to detail
This talent will need to be flexible with changes and take initiative; while demonstrating they can work without supervision in a trustworthy and proactive manner
Responsible for planning and coordinating factory tours and visitor experiences, ensuring exceptional customer service, safety compliance, and smooth logistics
Acts as the primary contact for visitors and oversees tour operations and related administrative tasks
Schedule and confirm tours
Welcome visitors, provide orientation, and ensure PPE and safety compliance
Deliver high-quality experiences, including special tours and events
Address inquiries and resolve issues promptly
Maintain visitor databases, prepare waivers, and compile reports
Train and support tour guides; implement process improvements
Associate degree in Hospitality, Business, or related field
1–3 years in customer service, event planning, or visitor services
Strong organizational, communication, and problem-solving skills
Proficiency in Microsoft Office Suite
Preferred
Power BI
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
Kelly Services, Inc.
2025-05-17
GlobeNewswire News Room
2024-12-13
Company data provided by crunchbase