JCPenney · 1 day ago
Beauty Lead - Town & Country Plaza
Searcy, AR
Full-time
Onsite
New Grad, Entry Level
$13.50/hr - $16.88/hrJCPenney is the shopping destination for diverse, working American families, offering a broad portfolio of beauty, fashion, and home products. The Beauty Lead will provide personalized shopping experiences, drive sales, and ensure excellent customer service while managing beauty department operations and training associates.
E-CommerceFashionRetail
Responsibilities
Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with product application and suggesting application techniques and additional products
Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals
Drives loyalty through excellent customer service and promotion of FindMore, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store
Resolves customer concerns by professionally listening and providing options, solutions and next steps
Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes
Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are met
Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded
Replenishes products from received shipments, stockrooms and understock while ensuring core standards are maintained. Creates and properly manages product testers. Conducts sales floor recovery processes to ensure an organized, clean, and hygienic shopping environment that is consistently maintained and set to core standards
Prepares for inventory and related processes such as cycle counts, stock ledger updates, radio frequency identification scans (RFID), and annual inventory
Assists the operations team with process and procedures including pricing, signing and merchandising to standards
Helps to onboard and train/cross-train store associates on beauty procedures and processes. Participates in ongoing skills development through company and/or vendor provided training and skills practice
Qualification
Required
Strong communication and relationship building skills
Prioritizes Customers
Takes Accountability
Thinks Critically
Produces Results
Drives Improvement
Works Collaboratively
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Eight paid holidays during the calendar year
Additional compensation for working on a designated holiday
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
Founded in 1902
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Global Cosmetics News
2026-01-20
Home Textiles Today
2026-01-17
Business Wire
2026-01-16
Company data provided by crunchbase