OU Health · 10 hours ago
Quality Improvement Program Manager
Oklahoma City
Full-time
Onsite
Mid Level
3+ years expOU Health is a healthcare organization seeking a Quality Improvement Program Manager to lead quality, process, and performance improvement activities. The role involves utilizing Lean Six Sigma methodologies to drive improvements in customer satisfaction and process capability while mentoring teams and collaborating with leadership.
Health CareHealth DiagnosticsHospitalMedicalNursing and Residential CareOncology
Responsibilities
Lead a team/project and support medical research efforts utilizing DMAIC and Lean Six Sigma methodologies with limited guidance
Provide regular project reviews to the Sponsor and/or Executive Leadership, including developing and presenting quality data
Coach and mentor process improvement teams following prescribed methodology ensuring timely and successful completion
Establish strong team relationships building trust and open communication regarding quality and patient safety issues and results
Supports strategic goals, which contribute to the success of the organization
Assist with management and improve on publicly reported measures including US News & World Report, Leapfrog, and CMS Hospital Star ratings
Performs duties with accountability, competency, innovation, collaboration, compassion and respect to create the best possible outcomes with exceptional customer experiences
Proven result-oriented change agent who is an effective business systems thinker with strong track record of outcomes from project management, team facilitation or improvement team participation; time management skills
Using adult learning principles for teaching in an informal/formal learning setting
Performs other duties as assigned
Qualification
Required
Bachelor's Degree required
Three (3) years of experience with change management, project management, continuous performance improvement and/or data analysis required, preferably in acute healthcare setting
Process improvement certification (Lean Six Sigma or Kaizen) required within twelve (12) months of hire
Proficiency with Office computer tools (e.g. Power Point, Excel, Access, Word)
Proven ability to identify and resolve problems, plan and conduct complex project assignments and prepare reports
Ability to analyze large, complex data sets using critical thinking skills to determine areas for opportunities and to drive robust performance improvement activities
Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration
Ability to work collaboratively and effectively with health care professionals (nurses, physicians and leadership) at all levels to achieve established goals and improve quality outcomes
Strong team facilitation and coaching skills including building trust and open communication regarding project issues and results
Thorough knowledge of teaching Lean Six Sigma methodology
In-depth knowledge of current hospital performance measures and collaboration with OU Health clinical and administrative leaders in developing, and implementing interventions to improve clinical and operational workflows in effort to improve performance in quality and patient safety metrics
Demonstrates outstanding communication skills, including active listening and formal/informal leadership skills
Knowledge of the requirements of regulatory agencies, public reporting and quality payment programs
Preferred
Masters degree preferred
EPIC experience preferred
Benefits
PTO
401(k)
Medical and dental plans
Company
OU Health
OU Health offers dental, dermatology, cancer care, adult, diabetes, geriatrics, pediatrics, and a wide range of health care services.
10001+ employees
H1B Sponsorship
OU Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (1)
2022 (7)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Richard Lofgren
President and Chief Executive Officer
Recent News
The Journal Record
2025-09-23
2025-09-12
The Journal Record
2025-08-29
Company data provided by crunchbase