FreeRange Concepts · 14 hours ago
Assistant General Manager Operations
FreeRange Concepts is dedicated to creating remarkable memories for guests and the community through its family of brands. They are seeking an experienced Assistant General Manager to lead operations at their award-winning restaurant, The Rustic, focusing on revenue, guest satisfaction, and team development.
Responsibilities
Lead and coordinate daily Front of House and Back of House operations
Deliver exceptional service and ensure every guest leaves with a remarkable experience
Resolve guest concerns with professionalism, empathy, and hospitality
Oversee product quality, vendor relationships, and recipe adherence
Supervise and support team members during all shifts
Evaluate staff performance and provide feedback for growth
Forecast business needs, manage budgets, and control operational costs
Maintain high standards of cleanliness, safety, and presentation
Monitor labor and inventory to meet financial and operational goals
Build community connections and promote the brand through local outreach and events
Train and develop new leaders and team members
Implement policies and best practices that drive long-term operational excellence
Qualification
Required
3–5 years of management experience as an Assistant General Manager or General Manager in hospitality
Proven ability to lead, motivate, and develop high-performing teams
Deep knowledge of food and beverage operations, including menu and ingredient familiarity
Financial acumen, with experience in forecasting, labor management, and cost control
Experience with restaurant management tools such as HotSchedules, Reporting & Analytics, or similar systems
Strong leadership presence with a calm, problem-solving mindset
Passion for guest service and commitment to operational excellence
Benefits
Competitive pay and bonus potential
Growth and advancement opportunities across all FreeRange brands
Comprehensive training and leadership development
A culture built on fun, teamwork, and innovation