Middlesex Savings Bank · 2 hours ago
Community Banking Administration Intern
Westborough, MA, US
Internship
Onsite
Intern
$34K/yr - $41K/yrMiddlesex Savings Bank is seeking a Community Banking Administration Intern to assist in achieving the overall goals of the Bank. The role involves supporting the Community Banking Analyst in various tasks, including report development, campaign documentation, and customer experience assessments.
FinanceFinancial Services
No H1B
Responsibilities
Assist the Community Banking Analyst in developing reports to support decision-making and performance tracking, providing insight into customer habits, preferences and needs
Collaborate with the Community Banking Analyst to create a repository for the division’s campaign reporting documentation including campaign planning documents and recommendations, campaign tracking and monitoring tools and post campaign analysis reports
Support the Community Banking Analyst in completing an analysis of the division’s target staffing levels
Accompany the Community Banking Analyst on branch visits to observe and assess the customer experience provided in branch offices. The visits will occur during one of the division’s sales campaigns and will provide the opportunity to gather feedback from branch staff about the campaign
Performs a wide variety of tasks depending on the departmental assignment. These functions may encompass providing technical or customer support, administrative responsibilities or other tasks related to the department operations or programs
Builds understanding of the overall concept of the company, including the brand, customer, product goals, and/or all other aspects of service
Proactively engages with team and other internal departments to understand business responsibilities and goals
Provides suggestions to management for improving customer service and internal processes
Learns and becomes familiar with internal systems and software
Performs other related duties as assigned
Qualification
Required
High School Diploma is required
Students entering their Junior or Senior year of college
Strong analytical and computer skills
Ability to effectively communicate both verbally and in writing
Must maintain confidentiality and professionalism at all times
Must have cyber security awareness to protect the digital environment, the Bank, and customers
Candidates for this position must be authorized to work in the United States on a full time basis for any employer without restriction
Visa Sponsorship will not be provided for this position
Preferred
Previous employment experience in a bank, accounting or finance environment is preferred
Strong customer service skills and experience preferred
Company
Middlesex Savings Bank
Middlesex Savings Bank is one of the largest and strongest banks in Massachusetts. They are also a mutual form of institutio
Founded in 1835
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dana M. Neshe
Chair, President & CEO
Recent News
2025-06-11
Worcester Business Journal
2025-03-11
Company data provided by crunchbase