Alliance Laundry Systems LLC · 1 day ago
Director - Digital Product Management
Ripon, WI
Full-time
Onsite
Director/Executive
8+ years expAlliance Laundry Systems LLC is a leader in the connected IoT platform space, and they are seeking a Director of Digital Product Management. This role is responsible for delivering value through digital solutions, engaging with customers and partners, and leading product strategy and development efforts.
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Responsibilities
Drive competitive intelligence and ensure we're building the right products that customers love and that work for our business
Maintain deep knowledge of the competitive landscape, market trends, and emerging technologies through direct customer engagement and industry analysis
Identify customer pain points, competitive threats, and opportunities for product innovation that differentiate Alliance in the market
Collaborate with executive leadership to develop and execute the digital product vision, strategy, and roadmap, ensuring alignment with corporate objectives and the broader hardware product strategy
Champion customer-centric thinking and design a Voice of Customer (VOC) program to systematically capture and act on customer insights, ensuring customer needs drive all product decisions
Improve the team's processes related to product planning, discovery, and development
Directly own and execute product management responsibilities for specific initiatives, serving as a model for the team
Ensure successful delivery of all new features, measuring adoption and business impact
Develop metrics to measure customer experience and product performance, using insights to inform product evolution and demonstrate business value
Serve as a compelling, executive-level presence in strategic customer meetings, demonstrations, and industry events. Someone who can walk into a room and create excitement about our platform
Build and maintain relationships with key accounts, acting as a trusted advisor who understands their business and delivers solutions that drive measurable results
Lead high-stakes customer presentations and product demonstrations that differentiate Alliance in competitive situations
Partner directly with major customers to understand their evolving needs and translate insights into product direction
Represent Digital Products at industry trade shows and customer events as a thought leader and platform champion
Develop and deliver training programs that equip Alliance sales teams to effectively train distributor sales teams on our digital platform value proposition
Create scalable sales enablement materials, presentations, and demonstration frameworks that cascade effectively through our distribution network
Partner with Commercial leadership to align product messaging with go-to-market strategy and ensure our channel partners can articulate digital product value
Build feedback loops from the field to inform product priorities and identify market opportunities
Drive digital product adoption by empowering our sales organization to confidently position and sell platform capabilities
Lead, mentor, and develop a team including Digital Product Managers, UX Designers, and other supporting roles to foster a high-performing, collaborative, and customer-focused culture
Drive cross-functional engagement with Digital Product Development and Support, Commercial, and Marketing to ensure seamless product delivery
Instill a customer-first mindset within the team, encouraging regular customer interaction and empathy-building activities
Build team capability in financial acumen, sales enablement, and customer presentation skills
Partner with the Sr. Director of Software Engineering and Sr. Director of Digital Operations and Support to maintain platform health, prioritizing technical debt, bug fixes, and enhancement requests that improve stability and performance
Qualification
Required
Bachelor's degree in Business, Engineering, Computer Science, or related field (MBA or advanced degree preferred)
8+ years of product management experience, with 3+ years in a leadership role in a SaaS, payment, or IoT platform environment
Demonstrated success in customer-facing roles with proven ability to build executive relationships and win business
Exceptional executive presence and presentation skills—someone who lights up a room and creates energy around our products
Proven track record of building relationships with key customers and influencing buying decisions at the C-level
Experience training and enabling indirect sales channels, particularly in two-tier distribution models
Ability to translate technical product capabilities into compelling business value propositions
Comfortable as the face of a product line at industry events, trade shows, and executive briefings
Expert knowledge of modern product management methodologies, including customer discovery, agile development, and user-centric design
Proven track record of transforming customer insights into successful digital products, ideally in IoT or connected device ecosystems
Strong technical acumen with understanding of IoT architectures, cloud platforms, and mobile/web applications
Experience working with agile software development teams and coordinating with hardware product development
P&L management experience with demonstrated ability to improve product profitability
Inspirational leadership style that motivates teams and energizes stakeholders
Driver of action with a bias for execution—someone who moves from strategy to results quickly and holds teams accountable for delivery
Exceptional communication and stakeholder management skills across all levels
Data-driven mindset with a track record of using metrics to inform decisions
Preferred
B2B or B2C IoT experience strongly preferred
Experience in commercial equipment, B2B IoT, or related manufacturing sectors a plus
Company
Alliance Laundry Systems LLC
At Alliance Laundry Systems, our family of brands offers solutions to a worldwide customer base through the delivery of premium quality laundry products and services.
1001-5000 employees
H1B Sponsorship
Alliance Laundry Systems LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-10-09IPO
2015-08-06Acquired
Leadership Team
Brent Tomovik
Senior Finance Business Partner
Gigi Lujan
Associate Human Resources Business Partner
Recent News
Morningstar.com
2025-11-14
StreetInsider.com
2025-10-15
Company data provided by crunchbase