Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

American Family Insurance · 1 hour ago

Customer Service Representative

American Family Insurance has been a reputable company for over 90 years, offering industry-leading service and exceptional claims experience. They are seeking a Customer Service Representative to handle customer inquiries, provide support, ensure customer satisfaction, and deliver a top-notch customer experience.

Angel InvestmentFinanceVenture Capital
Hiring Manager
Daisy Padilla
linkedin

Responsibilities

Handling customer inquiries
Providing support
Ensuring customer satisfaction
Delivering a top-notch customer experience on a daily basis

Qualification

P&C licenseCustomer Service skillsCustomer Satisfaction expertiseInsurance industry experienceEmpathyCommunication skillsInterpersonal skillsProblem-solving abilitiesTime management abilities

Required

Customer Service Representatives, Customer Support, and Customer Service skills
Customer Satisfaction and Customer Experience expertise
Strong communication and interpersonal skills
Ability to handle challenging situations with empathy and professionalism
Problem-solving and time management abilities
High school diploma or equivalent required; Associate's or Bachelor's degree preferred
Must be P&C licensed at start time and retain life license 3 months after hire date

Preferred

Experience in the insurance industry is a plus
Associate's or Bachelor's degree preferred

Company

American Family Insurance

company-logo
For more than 90 years, American Family Insurance has built its reputation on sound principles.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Dan Reed
Founder. President, and MD
Company data provided by crunchbase