Snowflake · 1 day ago
Sr. Program Manager, AMER Benefits
Snowflake is about empowering enterprises to achieve their full potential. They are seeking a Sr. Program Manager for AMER Benefits to manage the Americas Health and Welfare benefit programs, ensuring compliance and operational efficiency while enhancing employee experience through effective vendor management and process optimization.
AnalyticsArtificial Intelligence (AI)Cloud Data ServicesData ManagementEnterprise SoftwareSoftware
Responsibilities
Vendor Management: Oversee daily operations and vendor management of Americas benefit programs including self-insured and insured medical plans, pharmacy, dental, vision, business travel/medical, and life insurance /AD&D
Compliance and Reporting: Assure plan compliance with regulatory filings and updates, notices, plan audits, non-discrimination testing, ACA reporting, and city, state and federal compliance, etc. Manage program reconciliations, reporting and analysis
Manage U.S annual Open Enrollment process including ensuring the Benefit enrollment system is testing and accurate, vendor management readiness, and manage the employee communication campaign
Manage benefits administrative enrollment systems and ensure updated accordingly with plan design and rate changes, test new features and capabilities, and manage open items log. Understand the end-to-end dataflow between our various systems and the business requirements of each, research and resolve integration-related edits/issues
Establish Standard Operating Procedures (SOP) and Process Optimization Document and clarify standard operating procedures and innovate operating efficiencies, apply operational rigor. Partner with HRIS and Payroll teams to optimize benefits administration processes and enhance data accuracy and reporting capabilities
Benchmarking and Networking: Represent Snowflake Benefits at industry conferences and forums, Understand industry trends and emerging challenges and make evidenced-based recommendations based on data and analytics
Employee Advocate: Act as point of escalation for outsourced benefit service center, and manage employee Benefits Advocate relationship. Manage employee communication campaigns, supporting virtual and onsite program promotion, and employee events
Partnerships: Partner with regional Benefit teams to evaluate our current benefit programs and make recommendations for improvements that align with our values and objectives. Partner with various internal teams such as Payroll, Legal, Procurement, Sourcing, Data Privacy, Data Security, to ensure ongoing alignment on open items, policies, contracts, vendor management and renewals
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
Minimum 8 years of progressive experience in benefits program management or operations
Knowledge of compliance requirements related to U.S. and LATAM Benefit program administration
Proven Project Management experience within HR or Benefits
Proficiency with Workday and experience with system integrations and file feeds
Ability to maintain strict confidentiality and handle sensitive employee information with discretion
Preferred
Experience with benefits administration platforms
Experience managing multiple vendor partner relationships and internal stakeholder teams
Familiarity with ServiceNow or similar ticketing/workflow system
Company
Snowflake
Snowflake is a cloud data platform that provides a data warehouse as a service designed for the cloud.
Funding
Current Stage
Public CompanyTotal Funding
$2.03BKey Investors
Sequoia CapitalICONIQ GrowthAltimeter Capital
2022-04-19Post Ipo Equity· $621.46M
2020-09-16IPO
2020-02-07Series G· $479M
Leadership Team
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