Altius Talent | Freight Forwarding Recruitment · 14 hours ago
Branch Manager
Peabody, MA
Full-time
Onsite
Mid Level
$85K/yr - $100K/yrAltius Talent is a leading freight forwarder seeking a Branch Manager to grow their Peabody branch. The role involves overseeing branch operations, managing a team, and ensuring compliance with regulations while driving profitability and efficiency.
Staffing & Recruiting
Hiring Manager
Theo Cairns Palmer
Responsibilities
Lead day-to-day branch operations , overseeing air and ocean freight forwarding activities using CargoWise
Manage and develop a 4-person team , providing training, workload prioritization, and performance oversight
Serve as primary escalation point for key customers , resolving operational, billing, and service issues
Ensure compliance with export/import regulations , carrier requirements, and internal SOPs
Oversee billing accuracy , cost control, and operational KPIs to support branch profitability
Coordinate closely with sales and senior leadership to support branch growth and customer retention
Identify operational gaps and implement process improvements to increase efficiency and service reliability
Support onboarding of new accounts and contribute to gradual headcount and volume growth as the branch scales
Qualification
Required
Experience in freight forwarding operations, specifically in air and ocean
Proficiency in using CargoWise software
Experience managing and developing a team
Ability to resolve operational, billing, and service issues
Knowledge of export/import regulations and carrier requirements
Experience in overseeing billing accuracy and cost control
Ability to coordinate with sales and senior leadership
Experience in identifying operational gaps and implementing process improvements
Ability to support onboarding of new accounts
Company
Altius Talent | Freight Forwarding Recruitment
Chosen and recognised by the industry's leading forwarders and rising independents, Altius Talent recruits across the full spectrum of global logistics.
Founded in 2023
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase