PLS Logistics Services · 16 hours ago
National Account Manager
PLS Logistics Services is seeking a National Account Manager responsible for developing relationships and opportunities with Fortune 500 and larger organizations. The role involves managing operations of assigned accounts and engaging with potential customers to drive growth and profitability.
LogisticsShipping BrokerSupply Chain ManagementTransportation
Responsibilities
Providing daily/weekly touches to client contacts via phone, email, etc. to solicit opportunities
Actively accept tenders, manage spot opportunities
Ensure that day to day activities of assigned team is meeting the needs of the customer
Monitor overall service levels/metrics for assigned customers
Guide assigned employees and ensure that they have adequate training and development
Work with Rate Department and Margin Department to develop shipper/carrier rates
Participate in customer service account reviews with assigned accounts, including metrics reporting as requested
Develop strategies to achieve market share goals for assigned accounts. Ensure the profit objective for the accounts are satisfied
Network within assigned accounts to build relationships with new contacts and identify growth opportunities
Work with Capacity Managers to identify lanes that require carrier recruitment
Work with other Account Managers to create packages of lanes that will keep carriers within the PLS network
Own the relationship and do all necessary tasks to make the clients/division profitable and successful
Other duties as assigned or requested
Qualification
Required
Bachelor's degree or equivalent
Strong customer service skills
Strong negotiating skills
Knowledge of the transportation and logistics industry
Company
PLS Logistics Services
PLS Logistics Services is a company based on shipping and freight services.
Funding
Current Stage
Late StageRecent News
2025-02-25
2024-05-28
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