Alliance Laundry Systems LLC · 4 hours ago
Field Service Technician
Knoxville, TN
Full-time
Onsite
Entry, Mid Level
2+ years expAlliance Laundry Systems LLC is seeking a Field Service Technician to specialize in repairing commercial laundry equipment for their direct distribution team. The role involves troubleshooting and performing mechanical and electrical repairs at various business environments while building strong customer relationships.
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Responsibilities
Troubleshoot and repair commercial laundry equipment (On Premises Laundry & Vended)
Install replacement parts as needed
Accurately document all service activities, including time and materials
Accurately document all travel activities, including mileage and fuel purchases
Communicate effectively with customers regarding repair work to ensure satisfaction
Communicate effectively with service manager, parts department, and vendors to facilitate accurate work product
Maintain tools, service equipment, and service vehicle (company supplied)
Assist the install crews with equipment installations and deliveries
Other tasks and responsibilities as required to maintain efficient department operations
Qualification
Required
High school degree or equivalent is required
Minimum of 2+ years of mechanical repair experience; laundry equipment experience preferred, but not required. Equivalent combination of education, training, and experience will be considered
Working knowledge of electrical testing tools and/or other diagnostic/programming tools
Strong Mechanical Acumen; Ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues. Ability to read, interpret, and understand electrical and mechanical drawings. Ability to read schematics and utilize multi meters
Solid organizational skills and detail-oriented; Ability to self-manage workload and multiple projects simultaneously while managing and meeting deadlines
Excellent written, verbal, and interpersonal communication skills; Communicate effectively and professionally across all levels of the organization while maintaining a positive and enthusiastic demeanor
Resilient; Able to confidently navigate ambiguity and change
Strong work ethic; Self-starter, demonstrating a proactive approach, self-initiative, and tenacity
Travel will be significant within the service territory; some overnight travel will be required for larger projects
Position involves sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and manual dexterity
Position requires lifting, carrying, pushing, and pulling up to 50 lbs. frequently. For greater weight items assistive devices will be provided
Must have a valid driver's license. A company vehicle may be provided
Must have a clean Motor Vehicle Record
Preferred
Experience in telephone and email/ticketing dispatch system-based customer support preferred
Proficient computer skills including using MS Outlook, Word, and Excel preferred
Benefits
Company Vehicle
Medical, vision, and dental benefits
401k match up to 6 percent
3 weeks or 120 hours of vacation plus 11 paid holidays
Alliance Laundry Cares Scholarships: Six scholarships are available for the children of US-based Alliance Laundry Systems employees who are graduating high school seniors or currently enrolled at a college or university, or trade or technical school.
Educational Assistance Program: All full-time employees are invited to take job-related classes or earn degrees.
Employee Purchase Program
Company
Alliance Laundry Systems LLC
At Alliance Laundry Systems, our family of brands offers solutions to a worldwide customer base through the delivery of premium quality laundry products and services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-10-09IPO
2015-08-06Acquired
Leadership Team
Brent Tomovik
Senior Finance Business Partner
Gigi Lujan
Associate Human Resources Business Partner
Recent News
Morningstar.com
2025-11-14
StreetInsider.com
2025-10-15
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