Waterworks · 15 hours ago
Showroom General Manager
Atlanta
Full-time
Onsite
Mid, Senior Level
$100K/yr - $125K/yr
5+ years expWaterworks is a leading company in luxury bath and kitchen design, known for its exquisite fittings and fixtures. The General Manager will oversee the financial performance of the showroom, lead a sales team, and ensure a superior service experience for clients while driving sales and profitability.
Building MaterialManufacturing
Responsibilities
Full financial P&L, operations, and account management responsibility for the showroom
Lead, coach and develop Sales team in selling, marketing, and new business development activities
Execute organizational strategies to firmly position Waterworks as the industry leader for luxury bath and kitchen
Develop and maintain relationships within the architect and design community
Enhance relationships with current clients to increase sales
Strategically guide and develop individual associate’s account and CRM activity through regular one on one meetings to ensure marketing activities match potential
Establish and maintain operational processes to uphold Waterworks brand image
Investigate and implement innovative ways to proactively market Waterworks products
Create showroom environment that delivers luxury experience to all our clients
Coach team to stay current on product range and competitors’ offerings, and report findings to cross functional partners
Hold designated showroom associate accountable for project management, offering outstanding service and follow through for our clients
Empower associates to resolve client issues and implement solutions
Other responsibilities designed to grow market share
Qualification
Required
Bachelor's degree or equivalent
5 years inside/outside sales experience in a showroom, retail or architectural design firm
Minimum of 3 years experience in a sales management role within high end luxury brand environment
Self-motivated team leader with excellent coaching and communication skills
Well connected within the luxury design trade around the showroom
Ability to take charge, drive for results and make sound decisions quickly
Ability to negotiate and close deals
Exceptional time management skills with ability to multi-task
Ability to inspire trust, integrity and professionalism
Innovative and strategic thinking
Proficient in all Microsoft Office applications: working knowledge of CRM systems
Requires up to 20% travel
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
Ability to maneuver effectively around showroom floor, stock room and office
Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing
Ability to travel locally or out of state
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear
The employee is occasionally required to sit, stoop, kneel, pull/push, climb and balance, and to be elevated up to 20 feet in the air on harnessed equipment
The employee must frequently lift and/or move up to 60 pounds, and occasionally lift and/or move up to 110 pounds with assistance from one other Associate and use of proper technique
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Preferred
Plumbing/tile/Construction background/exposure a plus
Licensed to drive preferred
Benefits
Competitive salaries
Bonus potential
Comprehensive benefits package including medical/dental/vision
401k retirement savings plan
Generous PTO program (vacation, personal and sick time)
Additional perks like some summer half days and a volunteer day
The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
Company
Waterworks
Waterworks is the premier luxury bath and kitchen brand.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-04-13Acquired
Leadership Team
Ralph Bennett
President & CFO
Diana Chin
Boutique Partner Specialist, Southern California
Recent News
2025-10-04
Company data provided by crunchbase