Ivoclar NA · 23 hours ago
Education & Professional Services Lead
Amherst, New York, United States
Full-time
Onsite
Entry Level
$20/hr - $26/hr
2+ years expIvoclar is a global leader in innovative dental solutions, providing cutting edge products to dental professionals worldwide. They are currently seeking a proactive, organized Education & Professional Services Lead to support their growing network of clinicians, educational programs, and product training initiatives.
3D PrintingDentalManufacturingMedical Device
No H1B
Responsibilities
Manage, prepare, and maintain education kits to support Ivoclar educational programs, including hands-on courses, workshops, and training events
Coordinate inventory, organization, replenishment, and shipping of education kits to ensure timely availability for all programs
Ensure education kits align with program objectives, materials requirements, and brand standards
Oversee Ivoclar Academy–specific education kits, ensuring consistency, completeness, and readiness for on-site and off-site programs
Collaborate with internal teams to update kits based on curriculum changes, product launches, and evolving educational needs
Support the administration and documentation required to provide CE credits for Ivoclar educational courses
Assist with course setup, attendance tracking, evaluations, and record-keeping in compliance with accrediting body requirements
Coordinate with internal stakeholders to ensure CE-related processes are accurate and completed on time
Assist with the planning, setup, execution, and breakdown of Ivoclar Academy programs conducted at Ivoclar facilities
Provide logistical and operational support during programs to ensure a seamless learning experience for participants and faculty
Assist in drafting, reviewing, and coordinating communications related to educational programs, including invitations, confirmations, agendas, and post-course follow-up
Support consistent messaging aligned with Ivoclar branding and education objectives across internal and external communications
Travel as needed to support Ivoclar educational activities, including on-site course assistance, logistics coordination, and program execution
Represent Ivoclar Academy professionally during educational events and training programs
Support the upload, organization, and maintenance of educational program content within Pimcore and related digital platforms
Ensure accuracy, completeness, and timely updates of course materials, schedules, and program information
Support virtual and hybrid educational activities, including webinar setup, speaker coordination, participant support, and post-event follow-up
Assist with testing, troubleshooting, and execution of virtual education platforms to ensure high-quality delivery
Collaborate closely with Education, Marketing, Sales, and Operations teams to support Ivoclar’s global education initiatives
Maintain high attention to detail, organization, and professionalism across all education-related activities
Contribute to continuous improvement of education processes, systems, and learner experience
Qualification
Required
Strong knowledge of Microsoft Office (Word/Excel) required, Outlook and PowerPoint required
Excellent verbal and written communication skills required
Strong interpersonal, time management, organizational and attention to detail skills required
Proven ability to work both independently and in a team setting and to follow specific procedures
High school diploma required with a minimum of 2 years office/secretarial or related experience
Candidates must be legally authorized to work in the United States on a permanent basis
Preferred
Knowledge of SAP preferred
Dental background preferred
Company
Ivoclar NA
This is the official LinkedIn page of Ivoclar North America (NA).
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Helmut Schuster
Chairman
Recent News
2025-12-30
Company data provided by crunchbase