Viant Technology · 1 day ago
IT Support Engineer
Chicago, IL
Full-time
Onsite
Mid Level
$33/hr - $43/hr
4+ years expViant Technology is a leader in CTV and AI-powered programmatic advertising, dedicated to driving innovation in digital marketing. In this role, you will serve as the primary on-site IT presence in the Chicago office, owning local IT operations and providing remote support to employees across other office locations, ensuring reliable and efficient IT operations.
AdvertisingConsultingCreative AgencyInternetMarketingSocial Media
Responsibilities
Provide day-to-day IT support for the Chicago office and remote support for other office locations
Troubleshoot hardware, software, and network issues across macOS and Windows systems
Perform workstation setup and configuration for new hires and support occasional workstation moves
Support SaaS applications, collaboration tools, conference rooms, AV systems, and office connectivity
Assist with onboarding and offboarding, including device provisioning, account access, and security controls
Maintain IT documentation, asset inventory, and operational runbooks
Apply security best practices, patching, and access controls in a hybrid cloud/on-prem environment
Partner with remote IT, security, and engineering teams to resolve escalated or systemic issues
Qualification
Required
4–6 years of experience in IT support, desktop support, or systems support roles
Strong hands-on experience supporting macOS and Windows endpoints
Experience administering Microsoft Exchange, Office 365, Windows Server, and Active Directory
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Wi-Fi)
Comfortable working independently as the sole on-site IT presence in an office
Strong troubleshooting, prioritization, and problem-solving skills
Clear, professional communication skills with technical and non-technical stakeholders
Experience working in fast-paced, production-focused environments
Preferred
Experience supporting hybrid cloud and on-prem infrastructure
Familiarity with identity and access management tools (Okta, Google Admin)
Experience with endpoint management or MDM tools (Jamf, Intune)
Basic scripting or automation experience (PowerShell, Bash, Python)
Exposure to security tooling, monitoring, or compliance-focused environments
Benefits
Fully paid health insurance
Paid parental leave
Unlimited PTO
Company
Viant Technology
Viant Technology Inc. (NASDAQ: DSP) is a leader in AI-powered programmatic advertising, dedicated to driving innovation in digital marketing.
201-500 employees
H1B Sponsorship
Viant Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (9)
2023 (13)
2022 (7)
2021 (5)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-02-09IPO
2016-02-11Acquired
1998-11-01Private Equity
Leadership Team
Tim Vanderhook
Co-Founder and CEO
Chris Vanderhook
Co-Founder, Chief Operating Officer
Recent News
2026-01-05
2025-12-18
2025-12-18
Company data provided by crunchbase