Journeyman Distillery · 1 day ago
Director of Operations (F&B and Events))
Valparaiso, IN
Full-time
Onsite
Director/Executive
7+ years expJourneyman Distillery is seeking a Director of Operations to oversee hospitality operations across multiple locations in Indiana and Michigan. The role involves managing teams, ensuring quality service, and implementing systems to enhance guest experiences in restaurants and events.
ManufacturingWine And SpiritsWinery
Hiring Manager
Garland Laughner, PHR
Responsibilities
Direct and manage the team to follow processes and achieve outcomes
Conduct the Journeyman Distillery employee experience as per the process with every direct report
Manage the resourcing of roles within the department, with a focus on cultural fit
Coach team members to effectively complete tasks, communicate effectively with other stakeholders and grow their skills
Oversee performance management of direct reports including terminations ensuring positive and respectful relationships are maintained
Undertake effective delegation and conduct informal on-the-job training for members to increase skills
Manage all hospitality operations (restaurants, events, retail)
Understand and implement systems
Implement, manage, and oversee all processes to meet company standards
Provide accurate reporting on all operations monthly
Collaborate with Sales & Marketing to produce launch communication and new operations branding
Collaborate with the CEO/Founder and key leadership to plan the layout of all new operations
Collaborate with the CEO/Founder and Finance Department to create the operations budgets
Project manage all the new operations
Work with Department heads to manage the resourcing of equipment and hiring and training of all staff
Collaborate with Sales & Marketing to produce launch communication and new operations branding
Qualification
Required
7–10+ years of progressive leadership experience in hospitality operations, with at least 3–5 years at a senior or multi-unit leadership level
Proven background overseeing full-service restaurants, bars, and/or multi-concept hospitality venues
Experience leading operations across multiple locations or managing large-scale, distributed teams
Strong track record of building systems, implementing SOPs, and improving operational performance in fast-paced environments
Demonstrated success in developing and mentoring high-performing management teams
Hands-on experience with guest experience standards, food & beverage operations, labor management, ordering/inventory systems, safety/sanitation compliance, and financial performance
Experience collaborating with culinary, events, facilities, and marketing teams to keep operations aligned and moving
Comfort working in a growth environment—opening new concepts, scaling systems, or expanding footprint is a plus
Preferred
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
Equivalent experience in high-volume hospitality operations can be considered in place of formal education
Distillery, brewery, or craft beverage experience is a bonus but not required
Familiarity with EOS (Entrepreneurial Operating System) is a plus
Benefits
Outstanding Growth Opportunity!
Paid Time Off
401(k) with Employer Match available
Medical, Dental, Vision, Life, Supplemental Insurance options
Free Quarterly Bottle of Spirit (21+)
Loyalty Incentives (ask about our 5-Year Bottle Reward!)
Employee Discounts
Monthly Founders' Day event with Bill Welter
Annual Employee Putting Competition
Annual Employee Party
Company
Journeyman Distillery
Journeyman Distillery is a beverage manufacturing company that produces and markets a wide range of wines.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Inside INdiana Business
2025-03-06
Chicago Tribune
2025-02-11
Inside INdiana Business
2024-05-12
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