NORTHAMPTON COUNTY PUBLIC SCHOOLS · 1 day ago
Technology Support Technician
Machipongo, VA
Full-time
Onsite
Entry Level
$44K/yr - $68K/yr
1+ years expNORTHAMPTON COUNTY PUBLIC SCHOOLS is seeking a Technology Support Technician to provide comprehensive support, maintenance, and repair for various devices used within the Division network. The role involves collaborating with the Director of Technology and Network Administrator to ensure efficient operation of technology resources across assigned sites.
Primary/Secondary Education
Responsibilities
Provide technical support for all technology department managed devices at the site to which they are specifically assigned
Plan for the timely imaging, inventorying, and setup of all computers at their assigned site. This includes the transporting of all computers to the assigned site, the design of the physical location set up in the classroom or labs to provide for maximum use of space, assures that adequate support resources, such as power, are available, and assuring clean connection to the available networks
Collaborate with the Director of Technology and Network Administrator in the timely replacement of devices at their assigned site
When necessary, provide technical, troubleshooting, and other assistance across all sites
Perform network-related tasks under the technical guidance and leadership of the Network Administrator (serving as the division's lead technician) and the supervision of the Director of Technology, including support for project-based assignments such as:
Cabling and installation of network drops, VoIP setup, Wireless access point installations, Installation and configuration of network devices (e.g., switches, routers, phone switches, servers, server cabinets)
Deployment, configuration, and troubleshooting of network applications, including Active Directory
Troubleshoot, research, and resolve LAN, WAN, and wireless issues at assigned sites in collaboration with the Network Administrator
Provide division-wide technical and troubleshooting support as needed, including during cross-site infrastructure projects
Provide technical support for all testing at their assigned site
Provide technical support to the cafeteria computers, interacting with Food Services technical support when needed, at their assigned site
Assist with the 1:1 program. This includes imaging and configuring all computers (approx. 700 units), inventorying, labelling, transportation and distribution and collection of all units. It also includes printing checkout sheets for each unit
Assist in maintenance, troubleshooting and repair of 1:1 device
Keep the Director of Technology informed of the needs for the parts inventory to ensure parts are available for repairing devices. This also includes salvaging and inventorying of parts for use in repair
Assist the Director of Technology with yearly budget preparation
Collaborate with the Director of Technology and the Instructional Technology Resource Teacher on the development of the Division's Technology Plan
Assist Instructional Technology Resource Teacher with troubleshooting all interactive devices and related software applications
Assist Instructional Technology Resource Teacher in installation and replacement of all interactive hardware
Assist in training staff and students at their assigned site
Work to help all members of the Technology Department build an efficient and effective Technology Team
Other duties as assigned by the Superintendent or designee
Qualification
Preferred
A+ Certification - Hardware/Software Support preferred or at least 1 year of experience
N+ Certification - Network Support preferred or at least 1 year of experience
Company
NORTHAMPTON COUNTY PUBLIC SCHOOLS
Northampton County Public Schools is a primary and secondary educational institution serving Pre-K through 12th grade students on the Eastern Shore of Virginia.
51-200 employees
H1B Sponsorship
NORTHAMPTON COUNTY PUBLIC SCHOOLS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase