Envoy Mortgage · 2 days ago
Retail Non-Producing Manager
Envoy Mortgage is a company focused on providing mortgage loan products and building relationships. The Retail Non-Producing Manager is responsible for recruiting, coaching, and managing a high-performance origination team while overseeing branch operations and ensuring compliance with company standards.
BankingCommercial LendingFinanceFinancial ServicesLendingMortgageTrading Platform
Responsibilities
Assist Branch in Promoting Envoy to Real Estate Agents, and other referral sources
Actively recruit and hire successful candidates for Originator roles
Supervise and mentor Originators in the Branch
Supervise and mentor processors and support staff within a branch
Manage Branch revenue and expenses to meet the Company’s objectives
Adhere staff and Branch meets all Envoy standards, including, but not limited to production minimums and customer service
Stay current on personal finance principles in order to offer comprehensive mortgage advice to Branch staff
Monitor the process and communicate effectively with the Branch and Corporate staff to assist in handling all Production matters
Educate staff to present complete and accurate files to the Processor
Coordinate the flow of information to all concerned parties
Stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines
Ensure all marketing is performed in a manner that is compliant
Comply with local, state and federal laws regarding position
Conduct business in an ethical manner and in the best interest of Envoy, with Envoy’s core values in mind
Any additional duties that may be assigned by the Regional Vice President
Qualification
Required
High School diploma or equivalent is required
7 years related experience and/or training; or equivalent combination of education and experience in mortgage origination, with 2+ years related Branch Management
Demonstrated success in growing sales and revenue goals
Proven leadership skills with demonstrated capacity in management/motivation of employees
In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA), processes, procedures, and documentation
Demonstrated proficiency with Microsoft Excel, Word and Outlook
Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
Commitment to high standards and adherence to company policy
Ability to manage priorities and workflow
Ability to make timely and sound decisions
Satisfactorily pass background check
Preferred
Bachelor's Degree in Business, Finance or related field
2 years' experience in sales leadership role managing Loan Originators
Average of $3 MM (or 6 units) average monthly team volume
Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience