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B&Q · 7 hours ago

Customer Advisor - TradePoint

Brandon Road

Full-time

Onsite

New Grad, Entry Level

£12.71/hr - £12.71/hr

B&Q is a leading home improvement retailer, and they are seeking a TradePoint Customer Advisor. In this part-time role, you will engage with trade members, recommend products and services, and help deliver a great customer experience.

Home ImprovementHome ServicesReal EstateRetail

Responsibilities

Help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services

Deal with all kinds of trade members every day

Take ownership of your TradePoint members & get to know them & their business through great conversations

Recommend the right products and services for TradePoint members

Build relationships with customers & identify new business opportunities

Help trade members get great value through promotions and signing up for the trade loyalty scheme

Continuously develop your skills through training and by learning from others

Work as part of a team and be flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Qualification

Customer serviceSales skillsCommunicationTeamworkRelationship building

Required

Great communicator and team worker

Ability to build relationships with customers

Ability to adjust approach in different situations

Eye for new business opportunities

Willingness to help trade members get great value

Happy to continuously develop skills through training

Flexible enough to work on a rota that includes weekends, evenings and bank holidays

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Company

B&Q

Glassdoor3.4

B&Q are the UK’s leading home improvement and garden living retailer with over 300 stores and our Store Support Office in Southampton. It is a sub-organization of Kingfisher.

Founded in 1969

Eastleigh, Hampshire, GBR

10001+ employees

http://www.diy.com

Funding

Current Stage

Late Stage

Leadership Team

Graham Bell

CEO at B&Q

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Company data provided by crunchbase