World Travel Holdings · 1 day ago
IT Business Analyst
United States
Full-time
Remote
Mid Level
$85K/yr - $95K/yr
3+ years expWorld Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company. They are seeking an IT Business Analyst to partner across business, operations, and technology teams to enable high-quality product delivery through structured analysis and clear documentation.
Travel
Responsibilities
Work with project leadership and stakeholders to evaluate new projects and develop estimates for the length of time expected to deliver
Work within Scrum teams to develop clear user stories, use cases, acceptance criteria, and process flows
Partner with Product Owners to refine and maintain backlog items that align to business vision and strategic objectives
Produce detailed artifacts (process diagrams, flowcharts, interaction diagrams, functional specs) to document scope and ensure clarity
Serve as a trusted advisor to business, operations, and technology stakeholders by clarifying needs, challenging assumptions, and identifying opportunities for optimization
Maintain best practices for requirements gathering, documentation standards, and stakeholder engagement
Apply advanced analysis techniques (process mapping, data flow diagrams, root cause analysis) to support complex problem-solving
Develop and maintain high-quality documentation including requirements, acceptance criteria, business process flows, system interaction diagrams, and data dictionaries
Ensure requirements account for scalability, security, quality, and usability
Partner with Product Owners, Engineering, QA, and business leaders to translate strategic goals into actionable requirements
Build deep knowledge of the technical ecosystem—front-end experiences, backend services, core APIs, and data flows
Qualification
Required
Bachelor's degree in Business Administration, Computer Science, Marketing, Engineering, or related field
3+ years in a Business Analyst role supporting complex technical products or systems
Strong analytical and problem‑solving skills; ability to handle multiple priorities simultaneously
Excellent written and verbal communication skills with the ability to collaborate with executives, managers, and SMEs
Working knowledge of Web Development, SDLC, Agile, Jira (or equivalent), SQL, HTML, XML
Preferred
Prior API experience strongly preferred
Benefits
Comprehensive medical, dental, and vision coverage
Company-paid life and disability insurance
401(k) with discretionary company match
Paid time off and holidays
Travel discounts and employee perks
Employee Assistance Program (EAP)
Professional development and learning opportunities
Company
World Travel Holdings
World Travel Holdings — the world's leading cruise agency and award-winning leisure travel company
1001-5000 employees
H1B Sponsorship
World Travel Holdings has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (3)
2021 (4)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Donald Graff
Chief Financial Officer
Alison Duncan
Brand Manager, Partner Brands
Recent News
2025-09-27
Company data provided by crunchbase