Cloud9 Cannabis · 21 hours ago
Shift Supervisor
Champaign, IL
Full-time
Onsite
Senior Level
5+ years expCloud9 Cannabis is a retail cannabis organization in Illinois, and they are seeking a Dispensary Store Leader (General Manager) to oversee and manage their dispensary location. The role involves managing staff, inventory, customer relationships, and tracking financial goals while demonstrating leadership qualities to coach and develop the retail team.
Alternative Medicine
Responsibilities
Hire, manage and cross-train staff members in all relevant task areas
Manage individual team member performance reviews on an annual basis
Be a cultural leader for all team members to hold as an example for the organization
Protecting store assets, facilities, and team members by ensuring all team members’ adherence to operational guidelines and standards, compliance with all safety and security policies, and through proper functioning and maintenance of store equipment
Meet revenue goals with holistic management practices, staff training, and customer relations
Work with Director of Retail to create deals and promotions, set competitive pricing, and sell in-house brands
Oversee inventory management processes: intake, reconciliation, and all relevant compliance functions
Create a culture of compliance through staff training, self-education, and relationship building with State Inspectors
Manage all in-store cash flow: till setting, cash handling, and cash depositing
Manage all supply ordering for the dispensary: paper products, office supplies, replacement supplies, etc
Be the front line of maintenance for the facility, actively communicating any facility needs with leadership team
Create a culture of customer service that promotes loyalty and retention
Effectively train staff on all company processes, products, and service philosophy to give customers the best dispensary experience
Build relationships with customers by being active on the sales floor, communicating deals and promotions, and working staff to improve customer relations no matter the circumstance
Ensuring customer feedback and concerns are addressed within a timely manner
Qualification
Required
Bachelor's degree in business related field, operations, hospitality, management or project management preferred; Equivalent experience without a degree also considered
Knowledge of the cannabis industry as it relates to cash handling, product knowledge, inventory process knowledge, compliance, and audits
Minimum 5 years' experience in managerial position in a specialized retail environment overseeing one to multiple locations required
Proficiency using Google suite and Microsoft Office suite, LeafLogix, METRC, etc
21 years of age with a valid driver
Ability to pass all required background checks as it pertains to Illinois cannabis laws
Company
Cloud9 Cannabis
Experience cannabis in a whole new way! Cloud9 Cannabis is more than a dispensary; it is sophisticated elevation! Dedicated to awakening all senses, Cloud9 Cannabis aims to heighten your state of being with artisanal products and elevated experiences curated for a mature audience.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James Tepoorten
Co-Founder/Chief Compliance Officer
Daniel Robertson
Chief Operating Officer
Company data provided by crunchbase