MidFirst Bank · 5 hours ago
Banking Center Manager - Rural & Elliot
Tempe, Arizona, United States
Full-time
Onsite
Mid, Senior Level
3+ years expMidFirst Bank is seeking a Banking Center Manager to lead a team of sales and service professionals. The role involves managing daily operations of the banking center, building client relationships, and ensuring compliance while maintaining high levels of customer service.
BankingVenture Capital
Responsibilities
Build and maintain relationships with clients to uncover and satisfy their needs through the sale of financial products and services
Assist clients with concerns or questions concerning their accounts. Explain service charges, statement problems, product features, etc
Generate sales leads through community outreach activities and develop business partners, while building internal relationships
Create workforce stability by cultivating an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same
Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service
Ensure completion of regulatory compliance and training specific to sales and service responsibilities for you and your associates
Ensure that security measures are adhered to regarding opening and closing procedures within the bank
Represent oneself and the bank in a positive, courteous, friendly, and professional manner
Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations
Qualification
Required
A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment
Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner
Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position
Availability to work weekends and/or extended hours as required to support the banking center
Excellent client service skills, including interpersonal and communication skills
Excellent organizational skills
Proficiency in all Microsoft applications (Word, Outlook, Excel etc.)
Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense
Preferred
Extensive knowledge and familiarity of banking products and services
Bilingual (fluent verbal and written English/Spanish) skills
Company
MidFirst Bank
MidFirst Bank is a privately owned bank in the United States
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
Greg Schaefer
Chief Financial Officer
Recent News
2025-11-04
2025-10-25
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