CHRISTUS Health · 20 hours ago
Laboratory Assistant Lead - Lab OutPatient
Tyler, TX
Full-time
Onsite
Mid, Senior Level
2+ years expCHRISTUS Health is a healthcare organization seeking a Laboratory Assistant Lead for their outpatient lab services. This role involves overseeing lab assistant procedures, ensuring appropriate patient care, and managing staff while performing various laboratory tasks including specimen processing and customer service duties.
Hospital & Health Care
Responsibilities
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Customer Service / AIDET / Standards of Behavior
Trains and performs competency checklist with all Phlebotomist/ laboratory assistant staff
Monitors the collection report; resolves problems; completes related paperwork and computer functions
Uses centrifuge, prepares and assures serum/blood specimens are acceptable; prepares specimen for referral to outside reference laboratories; dispenses blood products under supervision of medical technologist
Monitoring the collection area continuously during the shift to assure that all specimens are collected within a timely manner and assisting the phlebotomists in obtaining specimens, if necessary
Handling inquiries, questions and problems as they arise, both within the laboratory and between the lab and other departments in the hospital, maintaining a professional image and exhibiting excellent service. Greets all customers, clients, outpatients, and visitors physically or on the telephone; provides accurate, appropriate, and courteous response to technical questions and results inquiry as requested by physicians and nursing personnel
Communicating follow-up information regarding patient care issues or physician related complaints to the appropriate supervisor, manager, charge tech or director
Performs clerical office duties, client processing, and client service representative duties, as assigned/required
Enters orders and cancellations using Hospital LIS. Receives and processes specimens collected and/or add-on tests and distributes them to the appropriate departments
Processes and maintains laboratory records and reports; monitors chart print rounds for completion and processes reports for Health Information, faxes or mails reports as requested by physicians or clients, processes reference reports, resolves all pending transactions, and maintains printers, copier, and fax machine
Specimen collections are initiated within the appropriate response time. Monitors the collections pending. Reports and resolves problems, completes related paperwork and computer functions
Works as a team member to perform and complete all patient related testing/reporting regardless of individual assignments, to provide timely results on a daily basis. Completes tasks or special projects within the time frame, allowed per any guidelines established as assigned by laboratory supervisory personnel
Inventory control – monitors supply receiving area, distributes supplies, restocks, and processes packing slips; notifies appropriate supervisor/manager when instrument parts, reagents, or supplies are at reorder levels; dates reagents when received and opened according to laboratory policy, and notifies supervisor of expired reagents; completes supply orders, as assigned
Practices safety, infection control, and security as defined by the hospital department and section policy and procedure manuals; follows all safety and infection control procedures including wearing appropriate PPE for assigned job functions; disposes of biohazardous materials and hazardous chemicals as established by departmental policy; all patient information, including lab results, are maintained in the strictest of confidence, limited to health care professionals needing this information to perform patient care
Demonstrates work schedule flexibility by willingly rotating shifts and changing assignments, as required
Qualification
Required
Associate of Science Degree preferred
Basic knowledge in the areas of microbiology, immunology or molecular biology and biochemistry as related to infectious diseases required
2 years of experience as a Phlebotomist or Laboratory Assistant in a clinical laboratory setting required
Medical Laboratory Assistant Certification or Phlebotomist Certification - PBT (ASCP), RPT (AMT), CPT (NPA) or equivalent required
Louisiana requires State Licensure
Preferred
5+ years of experience preferred
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
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