Capital One · 8 hours ago
Sr Manager, Process Management - Finance Testing Center of Excellence (TCoE)
McLean, VA
Full-time
Hybrid
Senior Level
$164K/yr - $187K/yr
5+ years expCapital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services. The Senior Manager of Process Management for the Finance Testing Center of Excellence (TCoE) will focus on transforming how Capital One validates its financial data and systems by establishing standardized testing processes and improving business efficiency.
Financial Services
No H1B
Responsibilities
Establish Standards: Develop and maintain the TCoE Playbooks, including standardized testing templates, governance workflows, and best-in-class sign-off processes
Strategic Coordination: Serve as the primary liaison between Finance business units and broader enterprise Lines of Business (LOBs) to synchronize testing events and manage resource dependencies
Drive Efficiency: Identify friction points in the testing lifecycle and implement Lean or Agile process improvements to accelerate execution without compromising auditability or compliance
Influence & Educate: Act as a subject matter expert to gain buy-in from key stakeholders, ensuring the adoption of TCoE standards across the Finance organization
Measure Success: Design and produce executive-level metrics to measure testing effectiveness, defect density, and process efficiency
Lead with Impact: Manage and mentor a high-performing team of process managers, fostering a culture of continuous improvement and technical excellence
Creating and validating end-to-end testing governance processes
Driving process improvements that align testing outcomes with financial reporting requirements
Analyzing and correcting data issues within the systems used for test management and defect tracking
Designing metrics and KPIs used to measure TCoE maturity and testing efficiency
Representing the TCoE in large-scale enterprise projects to ensure Finance requirements are prioritized
Managing and leading a high-performing team of process associates
Qualification
Required
Bachelor's Degree or Military experience
At least 5 years of experience in Project or Program Management
At least 3 years of experience in Product Management
Preferred
Master's Degree in Business, Computer Science, or Information Systems
Professional certification in Process Management (e.g., Lean Six Sigma) or Project Management (PMP)
3+ years of experience in Process Management within a Financial Services or highly regulated environment
3+ years of experience in Software Testing or Quality Assurance
3+ years of experience in People Management
Experience in Financial Services industry
Experience in establishing or scaling a Center of Excellence (CoE)
Expertise in Agile methodologies and experience with automated testing frameworks
Experience in Audit and Compliance process design for financial systems
Benefits
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase