Concentrix · 20 hours ago
Solution Architect for Dynamics 365 Customer Engagement and Power Platform
United States
Full-time
Remote
Senior LevelConcentrix is a global technology and services leader that powers the world’s best brands. They are seeking a qualified and experienced Dynamics 365 Customer Engagement and Power Platform Solution Architect to evaluate and implement performance enhancements while aligning system functionality with client business objectives.
Customer ServiceInformation TechnologyOutsourcingSalesUX Design
No H1B
U.S. Citizen Only
Responsibilities
Proven experience in facilitating technical discussions and conducting workshops with business clients
Expert knowledge in Dynamics 365 Customer Insights – Journeys
Extensive experience with Power App development
Design, customize, and administer UI and business logic using Power Platform
Customize and administer UI and business logic
Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Dynamics and Power Apps (Canvas and Model-Driven apps) and Power Automate, and other Power Platform components
Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems
Familiarity with integrating data from Dataverse, SharePoint, and other sources
Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services
Familiar with Power Platform governance and administration
Administer and support Power Platform (managed) environments through the Power Platform Admin Center (PPAC)
Capable of establishing and managing a Power Platform Center of Excellence (CoE)
Deep understanding of Dataverse, governance strategies, environment planning, and security
Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines
Strong ability to engage with key technical stakeholders and business decision makers
Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills
Strong commitment to staying updated on modern engineering practices and tools
Experience in customer facing roles
Qualification
Required
Proven experience in facilitating technical discussions and conducting workshops with business clients
Expert knowledge in Dynamics 365 Customer Insights – Journeys
Extensive experience with Power App development
Design, customize, and administer UI and business logic using Power Platform
Customize and administer UI and business logic
Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Dynamics and Power Apps (Canvas and Model-Driven apps) and Power Automate, and other Power Platform components
Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems
Familiarity with integrating data from Dataverse, SharePoint, and other sources
Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services
Familiar with Power Platform governance and administration
Administer and support Power Platform (managed) environments through the Power Platform Admin Center (PPAC)
Capable of establishing and managing a Power Platform Center of Excellence (CoE)
Deep understanding of Dataverse, governance strategies, environment planning, and security
Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines
Strong ability to engage with key technical stakeholders and business decision makers
Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills
Strong commitment to staying updated on modern engineering practices and tools
Experience in customer facing roles
The candidate must demonstrate fluency in English and be located within the United Kingdom
Additionally, the individual should hold UK citizenship and either possess or be eligible to obtain UK Security Clearance
Preferred
Experience with Dynamics 365 Sales
Experience with Dynamics 365 Customer Service (Omnichannel, Customer Service Workspace)
Architect and Functional Consultant level Microsoft certifications are preferred
Knowledge of deploying and using the Microsoft Center of Excellence Starter Kit configuration
Experience with Copilot Studio
Company
Concentrix
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
Founded in 1983
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.15B2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired
Leadership Team
Chris Caldwell
President and CEO
Pethachi Pichappan
Vice President Information Technology
Recent News
2026-01-22
2026-01-20
2026-01-14
Company data provided by crunchbase