Capital One · 2 days ago
Assistant Relationship Manager - Plano
Plano, TX
Full-time
Onsite
Entry Level
$63K/yr - $72K/yr
2+ years expCapital One is a financial services company that is seeking an Assistant Relationship Manager to join their Dealer Sales Pod. The role involves serving as the main point of contact for dealer customer service escalations and providing high touch concierge service to cultivate positive relationships with dealer customers.
Financial Services
No H1B
Responsibilities
Cultivate positive relationships with our dealer customers to become the dealers point of contact for all service and execution needs
Act as a support and administrative coordinator between Capital One and our dealership customer
Manage and resolve outstanding dealer sales items, such as: dealer agreements, dealer product cancellations, title issues, dealer receivables, and a wide range of other dealer facing items
Engaging with a high level of dealer communication via inbound and outbound phone calls, email, and dealer messaging
Leverage a broad variety of systems and internal teams to resolve outstanding dealer issues
Educate Dealer Customers on Capital One Auto Finance’s programs, tools, platforms, policies and procedures
Collaborate with teammates cross-departmentally to solve problems and be the primary dealer contact for all internal Dealer POD funding, sales, and administrative escalations
Support our sales partners with business development by communicating opportunities, scheduling sales appointments, solving dealer related problems, and collaborating to grow business
Qualification
Required
High School Diploma, GED or Equivalent certification
Preferred
Associate's Degree
2+ years of Sales or Customer Service Experience
Benefits
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-02-03
2026-01-25
2026-01-25
Company data provided by crunchbase