Unum · 9 hours ago
Offset Management Coordinator
Portland, ME
Full-time
Onsite
Entry, Mid Level
$36K/yr - $62K/yrUnum is a Fortune 500 company and leading provider of employee benefits to companies worldwide. The Offset Management Coordinator (OMC) is responsible for providing offset expertise and effective financial management practices while ensuring high-quality compliance with contracts. This role involves evaluating claims, managing offsets, and maintaining communication with claimants and internal partners.
FinanceFinancial ServicesInsurance
Responsibilities
Provide a thorough, fair, objective and timely evaluation of all assigned claims by applying relevant policies, practices and processes to ensure consistent, high quality compliance with our contracts while applying critical thinking and sound decision-making
Accurately review and code all social security and non-social security statuses in Navilink in a timely fashion
Effective, timely and accurate management of offsets within claim, including appropriate information requests, accurate claim file documentation and payment system coding. This includes responding to all inquiries on a timely basis
Explain offset rationale and current claim activities clearly, accurately and thoroughly; both verbally and in writing, to claimants, employers and other constituents
Makes referrals on a timely basis to Financial Recovery Unit, Financial Consulting Team, Legal, Offset Consultant, Tax Reporting Group and others as appropriate
Conducts timely and efficient proactive offset reviews as directed
Accountable for maintaining familiarity with specialized workflow requirements and performance standards for any assigned customers
Develops and maintains a good rapport with insured’s, policyholders and all internal and external partners
Participate as an effective team member – identifying best practices, assisting with team and department coverage
May perform other duties as assigned
Qualification
Required
Demonstrated analytical, research and decision making skills
Demonstrated oral and written communication skills
Demonstrated Mathematical aptitude
Customer service orientation
Proven experience in working with internal and external customers
Demonstrated critical thinking abilities
Ability to organize and prioritize a high volume of daily work and ability to multi-task
Detail oriented; able to analyze and research contract information
PC skills are essential; ability to operate effectively in an imaged environment
Proven ability to deal effectively with conflict in a professional manner
Ability and commitment to work as an effective team member toward shared goals
Basic understanding of LTD contract provisions
Demonstrated partnership and collaboration skills
Preferred
College degree preferred or equivalent work experience
Benefits
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
Company
Unum
Since our founding in 1848, Unum has been a leader in the employee benefits business through innovation, integrity and an unwavering commitment to our customers.
Founded in 1848
10001+ employees
H1B Sponsorship
Unum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (23)
2023 (26)
2022 (19)
2021 (18)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$700M2025-11-11Post Ipo Debt· $300M
2024-06-05Post Ipo Debt· $400M
1986-11-14IPO
Leadership Team
Curt Burghardt
Vice President People Delivery
Mike Schubert
Vice President Of Technology
Recent News
MarketScreener
2025-12-05
2025-12-05
2025-12-05
Company data provided by crunchbase