Civic Federal Credit Union · 12 hours ago
Infrastructure Manager
Raleigh, NC
Full-time
Onsite
Senior Level
7+ years expCivic Federal Credit Union is an organization that values diverse contributions and prioritizes employee well-being. The Infrastructure Manager is responsible for managing and supporting all IT infrastructure technologies, leading a skilled team to ensure operational stability and security across various enterprise infrastructure domains.
BankingCredit CardsFinancial Services
Responsibilities
Lead and oversee system administrators, other technical teams, and service providers to ensure timely resolutions of issues
Partner with business and application owners to facilitate infrastructure to support their unique infrastructure needs related to core processing and overlaying applications
Plan, provision and manage the network, server, virtualization and storage resources to host credit union and financial services environments
Continuously evaluate and enhance the server and storage environment to increase efficiency, reliability, and performance
Design and enforce secure computing requirements and infrastructure architectures in compliance with enterprise security standards
Oversee planning and scheduling of change management activities including system downtime for maintenance windows, coordinating with stakeholders and change management to minimize impact to services
Build new practices that differentiate, complement, and augment our existing infrastructure in the enterprise application and financial core areas
Develop and evolve technical standards, practices, capabilities and procedures related to systems, infrastructure, and network design and administration
Lead operational oversight of Microsoft 365 services including Teams, Exchange Online, and OneDrive, ensuring secure, reliable, and scalable collaboration and productivity capabilities across the enterprise
Provide leadership and oversight for Business-as-Usual activities, including vulnerability remediation, patch management, and ongoing maintenance to ensure the security, stability and reliability of enterprise infrastructure
Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally
Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve
Qualification
Required
Minimum 7-9 years Information Technology experience, with lead or management role managing, designing, and deploying medium to large scale infrastructure solutions
Strong experience in managing infrastructure solutions across storage, disaster recovery, BCP, virtualization, networking, systems administration
Experience managing VMWare, Windows, Linux, datacenter and production environments
Demonstrated knowledge of cloud platforms, such as AWS, Azure, and/or GCP
Strong PC proficiency including Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc
Ability to lift a minimum of 25 lbs. (file boxes, computer printer)
Travel required on occasion
Preferred
Bachelor's Degree or higher in Computer Science/Engineering or related degree
Previous experience working within a credit union, bank, or FinTech
Significant experience with VMWare VDI Horizon Solution
VMWare, Cisco, or AWS certification(s)
Experience architecting and managing infrastructure or solutions in a cloud environment
Excellent written and verbal communication skills; ability to formulate questions, provide input and explain complex technical concepts
Company
Civic Federal Credit Union
Civic Federal Credit Union provides checking, savings account, loans, credit cards, personal, and business banking services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dwayne Naylor
President / Chief Executive Officer
Sandy Steward
Chief Technology Officer
Recent News
Civic Federal Credit Union
2025-09-26
Company data provided by crunchbase