CRG · 7 hours ago
HR Advisor
CRG is seeking an HR Advisor to serve as the primary point of contact for employee and manager inquiries related to HR policies, procedures, and programs. This role involves providing guidance on employee relations matters and ensuring consistent policy interpretation across the organization.
Staffing & Recruiting
Responsibilities
Serve as the primary contact for inbound calls and submitted cases related to HR policies, procedures, and programs
Interpret and explain company policies including disciplinary guidelines, performance management, benefits, and other HR practices
Refer payroll and benefits inquiries to the appropriate Help Desks and act as an intermediary when issues are escalated to HR
Provide guidance and support to managers on complex or sensitive employee relations matters
Investigate and resolve employee relations issues, including complaints regarding working conditions, disciplinary actions, and other HR-related concerns
Research associate concerns related to salary and wage treatments (merit increases, promotions, demotions, and adjustments) when issues fall outside standard processes
Partner with operations teams to address discrepancies and ensure compliance with company policies
Bilingual HR Advisors may assist with translating investigative documentation from Spanish to English as needed
Qualification
Required
Minimum of 2 years of experience as an HR Representative or HR Generalist within a large organization or business unit
Strong computer proficiency, including experience with SAP, HR case management systems, report generation, and web-based research
Proven ability to manage multiple cases, prioritize workload, and meet performance guidelines
Ability to work independently as well as collaboratively across teams and committees
Strong analytical, problem-solving, and organizational skills
Excellent written and verbal communication skills
Demonstrated sound judgment and ability to make timely, effective decisions
Comfortable working in a fast-paced, high-volume support environment
Flexible, adaptable, and able to thrive amid changing priorities
Professional, team-oriented, and committed to delivering high-quality HR support
Preferred
English/Spanish bilingual skills preferred
Company
CRG
CRG Corporation is a national Executive Search firm and Staffing agency. For the past three decades, we have supported corporations across the U.S.