Sentry · 16 hours ago
Claims Representative Entry Level-Subrogation
Davenport, IA
Full-time
Hybrid
New Grad, Entry LevelSentry is a leading mutual insurance company in the United States, and they are seeking an Entry Level Claims Representative for their Subrogation Department. The role involves reviewing claims, developing investigative skills, and supporting customers through the claims process with empathy and understanding.
Insurance
Responsibilities
Thoroughly review policies, reviewing accident details, and other pertinent information related to the claim
Develop investigative claims skills by reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence
Build knowledge to evaluate claims exposure appropriately, establishing timely reserves
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them
Ability to obtain and maintain state licensing requirements
Qualification
Required
A learning nature
Empathy and interpersonal skills
Strong desire to assist customers
Ability to obtain and maintain state licensing requirements
Bachelor's degree or equivalent work experience
Ability to professionally communicate verbally and in writing
Ability to exercise effective time management skills
Shows technological aptitude
Ability to travel as necessary to satisfactorily complete job responsibilities
Preferred
Previous insurance related and/or customer service experience
Benefits
Flexibility through a scheduled Hybrid work model
In-office workspace and materials for your home office
Meal Subsidy available for associates who report to an office
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Continue your education and career development through Sentry University (SentryU)
Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance
Parental leave
Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program
Company
Sentry
In 1904, members of the Wisconsin Retail Hardware Association founded their own insurance company—one built on mutual support, shared strength, and a commitment to service.
Founded in 1904
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Deering
Chief Technology Officer
Todd Schroeder
Chief Administrative Officer and Chief Financial Officer/Treasurer
Recent News
2025-07-11
2025-07-08
2025-05-05
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