Oldcastle BuildingEnvelope · 10 hours ago
Customer Service/Warehouse Staff (CRL)
Elgin, IL
Full-time
Onsite
Entry Level
$21/hr - $21.50/hr
1+ years expOldcastle BuildingEnvelope is a leading provider of architectural glass and building products, contributing to various significant projects. They are seeking a Customer Service/Warehouse Staff to support customers in the Will Call department while performing key warehouse duties to ensure accurate and timely order fulfillment.
Building MaterialInterior DesignManufacturing
Responsibilities
Assist customers in person and over the phone with order inquiries and product information
Accurately process over-the-counter, phoned, faxed and e-mailed orders accurately and in a timely manner
Receive and process payments of Will Call customers as well as over the phone (cash, debit, etc.)
Build strong customer relationships through clear, professional communication
Pull, inspect, and pack orders according to quality standards
Verify accuracy of orders, label boxes/pallets, and rebox items as necessary
Restock products safely and maintain clean work areas
Report stock discrepancies and participate in annual inventory
Qualification
Required
High school diploma or equivalent (preferred)
Strong written and verbal communication skills
Ability to multitask, stay organized, and work in a fast-paced environment
Basic computer and simple math skills
Ability to stand, lift, and carry materials for extended periods
Must be able to lift up to 40 pounds
Preferred
1 year of customer service or office support experience (preferred)
Warehouse or order‑pulling experience is a plus
Benefits
Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed
Company
Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope is a manufacturer of curtain walls, architectural glass, shower enclosures, glazing hardware, and railings.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-28Acquired
Leadership Team
Michael Marcely
Chief Financial Officer
Becky Chambers
IT Manager, Business Partner AG&M
Recent News
2025-09-22
Company data provided by crunchbase