VBeyond Corporation · 4 hours ago
Network Engineer
Phoenix, AZ
Contract
Onsite
Mid Level
3+ years expVBeyond Corporation is seeking a Network Engineer to provide 24x7 operations support for global network services including connectivity, voice, data, SD-WAN, and security services. The role involves coordinating with cross-functional teams to resolve complex issues and performing troubleshooting and maintenance on networking components.
ConsultingCRMDeliveryHuman ResourcesInformation Technology
Hiring Manager
Shubham Rastogi
Responsibilities
Provides 24x7 operations support of networking components through monitoring and problem resolution for all global network services (coax/fiber/wireless) connectivity, voice, data, SD-WAN, and security services
Coordinate with cross-functional teams, including network engineers, data center operations, and vendors, to resolve complex issues, support maintenance activities, and execute emergency response protocols
Perform basic troubleshooting of SDWN, routers, switches, and firewalls
Troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability and performance
Provides support for the escalation and communication of status to management and other internal customers
Monitor network performance and alarms using NMS tools and dashboards
Respond to alerts and events; perform initial triage and escalate issues per SOPs
Log and track all incidents, events, and service requests in the ITSM platform (preferably ServiceNow)
Collaborate with Tier 2/3 teams, field technicians, and vendors to restore services
Conducts problem identification, diagnosis and resolution of problems
Manage carrier planned maintenance by creating advisory changes and submitting to change management
Serve as first-tier support for Global Network Delivery team
This position will require schedule flexibility, including weekends, late nights, and holidays
Qualification
Required
Provides 24x7 operations support of networking components through monitoring and problem resolution for all global network services (coax/fiber/wireless) connectivity, voice, data, SD-WAN, and security services
Coordinate with cross-functional teams, including network engineers, data center operations, and vendors, to resolve complex issues, support maintenance activities, and execute emergency response protocols
Perform basic troubleshooting of SDWN, routers, switches, and firewalls
Troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability and performance
Provides support for the escalation and communication of status to management and other internal customers
Monitor network performance and alarms using NMS tools and dashboards
Respond to alerts and events; perform initial triage and escalate issues per SOPs
Log and track all incidents, events, and service requests in the ITSM platform (preferably ServiceNow)
Collaborate with Tier 2/3 teams, field technicians, and vendors to restore services
Conducts problem identification, diagnosis and resolution of problems
Manage carrier planned maintenance by creating advisory changes and submitting to change management
Serve as first-tier support for Global Network Delivery team
This position will require schedule flexibility, including weekends, late nights, and holidays
Routing & Switching (BGP, OSPF, Spanning Tree, LACP, TCP/IP)
Meraki experience
SDWAN (Velo Cloud)
Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
3 years of experience in a NOC, help desk, or technical support environment within an enterprise data network/IT industry
Good knowledge of Spanning-tree protocols (PVST,MSTP,RSTP), QOS, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, OSPF)
Good knowledge on Cisco/Aruba/Meraki switches/routing networking
Experience working with network monitoring tools such as CA Spectrum or Logic Monitor and ITSM platforms such as Cherwell or ServiceNow
Experience working with Velocloud/SDWAN/Aruba/Meraki/Nexus/Palo Alto & Fortinet Firewalls/Zscaler equipment is an advantage
Experience in switch upgrades and refresh activity is a plus
Basic understanding of public cloud and Azure cloud networking
Company
VBeyond Corporation
VBeyond Corporation is a staffing and recruiting company specializing in emerging search and HR consulting services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rajesh Khanna
President
Sandeep Mitra
Director
Recent News
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