CRST The Transportation Solution, Inc. · 1 day ago
Manager - Site
Marengo, OH
Full-time
Onsite
Mid, Senior LevelCRST The Transportation Solution, Inc. is dedicated to delivering promises and driving success in the transportation industry. The Manager – Site leads operations at a customer location, focusing on operational and financial performance, service delivery, and safety outcomes while fostering strong customer relationships and continuous improvement initiatives.
Transportation
Responsibilities
Lead operations onsite at a customer location, managing performance, safety, and profitability for one or more customer sites while driving daily execution and service excellence
Supervise and develop fleet managers, dispatch managers, and support staff to ensure accountability, engagement, and alignment with company goals
Own the customer relationship, serving as the primary onsite contact for assigned customers; lead rate discussions, business reviews, and performance conversations to strengthen partnership and achieve operational goals
Manage site-level budgets, monitor key cost drivers, and execute strategies to achieve sustained profitability, utilization, and financial performance goals
Promote a safety-first culture by ensuring compliance with Department of Transportation (DOT) regulations, company policies, and customer standards
Track key operational and financial metrics, analyze results, and implement corrective actions to maintain service, safety, and margin goals
Coordinate with planning, maintenance, and safety teams to optimize resources, resolve operational challenges, and support customer needs
Identify and implement process improvements that enhance efficiency, service quality, and customer satisfaction across assigned sites
Maintain flexibility to support operations outside standard business hours as needed to ensure service continuity and customer satisfaction
Travel may be required; the amount of travel will vary by role
Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs
Qualification
Required
High school diploma or equivalent
Proven experience managing transportation or logistics operations, with responsibility for multiple teams or accounts
Demonstrated ability to lead, coach, and develop teams in a fast-paced environment
Strong ability to manage relationships, conduct business reviews, and resolve issues effectively
Understanding of operational budgets, cost control, and margin improvement strategies
Work is performed in an office environment. Activities include sitting, standing, walking, lifting up to 20 pounds, using standard office equipment, and communicating with colleagues or customers. Reasonable accommodations may be provided
Preferred
A four-year degree or applicable work experience with demonstrated success
Experience leading a dedicated or customer-specific transportation site
Proficiency in reviewing KPIs, financial results, and operational data to identify improvements
Experience standardizing processes or implementing operational best practices
Proficiency with transportation management systems or related operational tools
Benefits
Annual Incentive Plan (AIP) with a target payout of 10% of the annual base salary
Company
CRST The Transportation Solution, Inc.
For 70 years, CRST has delivered on its promises to customers, growing to be one of the nation’s largest privately held transportation and logistics companies.
Founded in 1995
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Gannon
Group President
Recent News
Corridor Business Journal
2025-04-12
Company data provided by crunchbase