Continuum Media · 23 hours ago
Director of Client Management
New York, United States
Full-time
Hybrid
Lead/Staff, Director/Executive
$90K/yr - $100K/yr
5+ years expContinuum Media is a Managed Service TV advertising platform that simplifies the buying and execution of linear TV advertising. The Director of Client Management will act as the primary contact for agency and advertiser clients, ensuring successful campaign execution and fostering strong client relationships through strategic guidance and exceptional communication skills.
AdvertisingAdvertising PlatformsBroadcastingService Industry
Responsibilities
Build and maintain strong relationships with clients, understanding their business objectives and providing strategic guidance
Support client onboarding and training on the platform as needed
Maintain accurate records of client specs, and campaign updates, ensuring client feedback is captured and applied where appropriate
Serve as the liaison between clients and internal teams, ensuring timely delivery and resolution of any issues
Collaborate with sales and operations teams to ensure a seamless client experience
Anticipate campaign challenges and find ways to manage them
Manage end-to-end campaign execution, including planning, activation, monitoring, and optimization
Refer to prior campaign delivery to understand how it would affect current campaigns
Analyze campaign performance data and provide actionable insights to clients
Support campaign reporting and performance insights
Assist in post-campaign analysis and recommendations
Proactive issue resolution and clear communication with internal teams
Qualification
Required
5+ years of experience as a media buying and client-facing experience is a plus
Strong understanding of all media terminology (CPM's, impression buys etc.) including linear, cable, and streaming channels
Excellent communication, problem solving, presentation, and relationship management skills
Analytical mindset with the ability to interpret campaign data and provide actionable insights
Highly organized with strong management skills
Proficiency with Excel, reporting tools, and CRM systems
Benefits
100% employer-paid premiums for medical, vision, dental and disability
Participation in employee profit-sharing bonuses (subject to company performance)
Life Insurance, EAP, HSA with employer contribution, Pet Insurance option
Unlimited PTO
Vacation Incentive Program
Hybrid work schedule
401K company match
Company
Continuum Media
Continuum Media is a television advertising platform that provides solutions for brands to access and sources of television ad impressions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Pat Ivers
President
Recent News
Company data provided by crunchbase