Hallmark Cards · 2 days ago
Trade Compliance Process Manager
Liberty, Missouri, United States
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expHallmark Cards is a company focused on supply chain management and logistics. The Trade Compliance Process Manager leads global import and export compliance programs, overseeing Customs compliance and collaborating with various teams to ensure smooth product movement.
BooksE-CommerceGift CardMedia and EntertainmentSubscription Service
No H1B
Responsibilities
Lead Hallmark’s Customs Compliance Program: Maintain policies, procedures, and regulatory adherence across all import/export activities
Own Classification & Trade Strategy: Oversee accurate HTS classification, duty assessments, valuation, and trade preference opportunities
Manage Brokers & Audits: Direct broker performance, ensure documentation accuracy, and lead internal reviews and corrective actions
Handle Regulatory Matters: Serve as Hallmark’s main contact for U.S. Customs, resolving issues and communicating regulatory changes
Oversee CTPAT/Security Compliance: Ensure all facilities meet program requirements and support revalidation activities
Partner Cross‑Functionally: Collaborate with Product Development, Procurement, Logistics, and Finance to integrate Customs requirements early in planning
Lead & Develop Team Members: Coach and support Customs Coordinators while delivering training across the organization
Drive Continuous Improvement: Identify duty‑saving opportunities and enhance processes for efficient, compliant global trade
Qualification
Required
Bachelor's Degree or at least 4 years of professional work experience
At least 8 years of progressive Customs and/or Logistics experience
People leadership experience, either as a direct manager or project manager
Preferred
Bachelor's Degree or Master's Degree in Logistics, Supply Chain, Business, Management, International Business, or related field
10+ years of progressive Customs or Logistics experience
Experience leading a team, including talent development, coaching, training, and performance management
Strong attention to detail
Collaborative and communicative with a proven ability to influence leadership and indirect peers across the business
Benefits
Medical, dental and vision plans
Paid time off
401K with company match
Profit-sharing
Company
Hallmark Cards
Hallmark believes if you care enough you can change the world as we work to help create a more emotionally connected world in every life, every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Darren Abbott
Chief Brand Officer | Hallmark and Hallmark Media
Recent News
2026-01-03
Licensing International
2025-12-04
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