Service Specialist - Legal Office Environment jobs in United States
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IST Management · 19 hours ago

Service Specialist - Legal Office Environment

IST Management is a business process outsourcing and e-Discovery company that has been in operation for over 25 years. They are seeking a motivated Service Specialist to support daily office operations and deliver exceptional customer service in a fast-paced legal office environment.

ConsultingCRMInformation Technology

Responsibilities

Provide high‑quality copy, print, and reproduction services based on customer requests
Operate and learn high‑speed copiers, printers, and multi‑function devices
Perform quality control checks to ensure all work meets established standards
Monitor inventory and assist with ordering office supplies and materials
Deliver outstanding customer service with a professional, friendly, and cooperative attitude
Adapt to changing priorities and support high‑volume production demands
Follow all business procedures and site‑specific guidelines at all times
Provide backup reception and hospitality support as needed
Set up conference rooms, including basic audiovisual equipment
Assist with shipping, scanning, and preparation of outgoing materials
Move boxes, supplies, or furniture as required
Support additional site‑specific responsibilities as directed by the Site Manager

Qualification

Microsoft OfficeCustomer serviceOrganizational skillsAttention to detailMultitaskingPrintersCommunication skills

Required

High school diploma or equivalent
Basic working knowledge of Microsoft Office (Word, Excel, Outlook)
Strong organizational skills and attention to detail
Ability to multitask, meet deadlines, and work in a fast‑paced environment
Excellent customer service and communication skills
Willingness to complete a pre‑employment screening

Preferred

Familiarity with copiers, printers, and multi‑function devices

Benefits

Medical
Dental
Vision
STD
LTD
Life
401k
Paid Time Off

Company

IST Management

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IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Hal Blackman
CEO
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Daniel Blechinger
Chief Information Officer
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Company data provided by crunchbase