Phelps Health · 6 hours ago
Unit Coordinator- Secretary, ED | Full-Time, Night Shift
Rolla, MO
Full-time
Onsite
Entry Level
1+ years expPhelps Health is a hospital and healthcare system serving the heart of small-town Missouri. They are seeking a Unit Coordinator-Secretary to perform reception and secretarial duties, as well as provide occasional indirect patient care activities under the supervision of the Director and Shift Manager.
Health CareHospitalMedical
Responsibilities
Performs all aspects of assigned tasks and patient care activities to improve quality outcomes, enhance patient safety, and to provide accurate information to healthcare team members and the patient and their family thus supporting the Mission and Vision of Phelps Health. Patient care activities are conducted in accordance with standards identified in facility policy and procedures and consistent with applicable licensing/governing authorities
Performs clerical duties to support department actions systematically, efficiently and with attention to accuracy. Duties include processing physician orders, coordinating necessary actions with ancillary departments, distributing clinical information, maintaining awareness of patient flow to/from the department, and communicating information between team members timely. Tasks include filing, printing/copying/faxing, entering charges, completing supply inventory and/or ordering, completing department specific log books and audits, preparing the medical chart for transfer/admission, disassembling of medical chart upon discharge with all documents labeled with accurate patient identification, managing telephone calls and routing accurately and timely, and maintaining office equipment
Performs indirect patient care activities such as transportation within and outside the department, placing bedside monitoring onto and off patient, and answering call lights at desk or bedside. Professionally greets patients and visitors and coordinates their flow to the appropriate waiting areas or ensures they are directed to the correct staff persons. Keeps patients and visitors informed
Works independently, meets commitments and deadlines, accepts accountability for actions, keeps information organized and accessible, manages time well, maintains a clean and functional work area, handles change, stays focused and performs well under pressure
Communicates effectively with patients, visitors and staff in a manner that reduces barriers, overcomes conflicts through use of de-escalation technique, and shares pertinent patient information such as status changes among healthcare team members. Professionally greets patients and visitors and coordinates their flow to the appropriate waiting areas or ensures they are directed to the correct staff persons. Demonstrates use of Phelps Health Standards of Behaviors
Documents all pertinent and relevant information into the patient’s medical record in a timely and professional manner. Documents supportive information to ensure responsible stewardship of Phelps Health goals and visions
Demonstrates competencies through participation in required facility and departmental education, competency testing, quality audits (includes Core Measures, regulatory and facility/department data collections) and council participation. Utilizes those competency standards to guide care provision (including infection prevention, hand hygiene, safe handling and lifting)
Qualification
Required
High School diploma or equivalent required
Proficiency in typing and computer skills required
American Heart Association Basic Life Support (BLS) required
Preferred
At least one year experience in clerical, receptionist, and/or hospital duties
Company
Phelps Health
Phelps Health is a medical clinic and hospital that provides cardiovascular, hormone replacement, and healthcare services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jason S.
Chief Executive Officer
Recent News
phelpscountyfocus.com
2024-04-27
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