DwyerOmega · 3 hours ago
** Field Service Technician
Simi Valley, CA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $28/hr
0+ years expDwyerOmega is seeking a Field Service Technician who can support SensoScientific’s wireless monitoring products by conducting repairs, troubleshooting electronics, and taking service trips to customer sites. This role requires excellent problem-solving skills, technical knowledge, and exceptional customer service skills.
Manufacturing
Responsibilities
Assist in the installation of sensors, devices, and monitoring systems at client facilities
Configure equipment according to client specifications and ensure proper functionality
Perform tests and inspections to confirm proper operation of installed systems
Maintain detailed records of installations, including diagrams, client feedback, and inventory of used equipment
Communicate effectively with clients to address their needs, provide updates, and train them on the use of installed equipment as needed
Assist in diagnosing and resolving technical issues that arise during installations
Maintain and manage tools and equipment required for installations, reporting any issues or needs for replacement
Manage both areas of routine such as answering technical support calls, responding to emails on post sale product support, and travel to customer sites for troubleshooting support
Troubleshoot and maintain instruments that interface to customer’s control systems including DCS, PLC's, MMI, SCADA and with other industrial field control devices such as pressure transmitters, thermocouples, and analyzers
Document field service customer site visits via Field Service Reports and expense reports
Assemble and configure products ready to be shipped when not traveling
Maintain a safe and organized work environment by following safe work practices and company safety policies
Train employees in job-specific work and safety procedures
Actively participate in safety training and promptly report unsafe conditions, incidents, or near misses
Communicate clearly and professionally in English, both verbally and in writing
Maintain effective working relationships with employees, peers, management, and cross-functional partners
Prepare and present departmental reports and operational updates as required
Qualification
Required
Associate of Science or vocational training in electrical, mechanical or instrumentation with relevant work experience
0-3 years progressive related work experience of which 3+ years' work experience with wireless monitoring systems, installing at customer sites and/or process controls is a plus
Excellent verbal and communication skills, with the ability to explain technical information to non-technical users and customers
Ability to troubleshoot complex issues on different types of electronic components
This position requires sitting and talking on the phone for extended periods of time and using a computer keyboard
Field service trips may require extended periods of standing, walking, bending, lifting up to 50lbs., gripping, wrenching, and twisting
May be required to climb ladders, work in confined spaces, using man-lifts and climbing aloft harnesses and travel out of state
The candidate must be able to work overtime when required, maintain a valid driver's license, have a valid passport, and the ability to travel worldwide for extended periods of time (30/40% of the time)
Company
DwyerOmega
DwyerOmega is a producer and global provider of precision measurement solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chuck Dubois
Chief Executive Officer
Derek Boyce
Chief Financial Officer
Recent News
2026-01-09
2026-01-09
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