Metasys Technologies · 14 hours ago
Legal Senior Onsite Service Specialist
Miami, FL
Full-time
Onsite
Mid, Senior Level
$19/hr - $20/hr
1+ years expMetasys Technologies is a company that provides operational and administrative support within a legal office environment. The Legal Senior Onsite Service Specialist supports a Miami-based law firm by managing high-volume printing, copying, and scanning, while ensuring the confidentiality of sensitive legal documents and providing professional support to executive-level stakeholders.
Information ServicesInformation TechnologyManagement ConsultingProfessional ServicesStaffing Agency
Responsibilities
Operate high-volume copy, print, scanning, and finishing equipment, including binding and document production tools
Perform quality checks, daily inspections, minor maintenance, and basic repair on copier equipment; clear jams and escalate issues to technicians as needed
Handle, process, and distribute highly sensitive and time-critical legal documents with accuracy and confidentiality
Provide reception coverage, answer customer inquiries, and deliver professional support to executive-level end users including legal secretaries, paralegals, associates, and partners
Manage incoming and outgoing mail, faxes, shipping, receiving, and courier runs (including post office deliveries)
Maintain supply inventories, service logs, meter logs, billing logs, and management records
Perform scanning, file conversion, OCR processing, file naming, formatting, FTP transfers, and electronic document organization (including TOC management)
Support meeting room and conference room setups, building moves, and light maintenance activities as assigned
Assist with IT and AV support requests and coordinate off-site production projects when required
Ensure work areas, copier stations, and supply locations are neat, stocked, and well maintained
Deliver completed jobs to designated locations within and outside the site and travel between buildings as needed
Perform additional duties such as filing, archiving, housekeeping, and special projects as assigned
Work occasional overtime, nights, weekends, or off-hour emergency responses as required
Qualification
Required
High school diploma or GED required
1–2 years of related work experience required; minimum 2 years of legal industry experience strongly preferred
Proven ability to deliver excellent customer service with strong interpersonal and communication skills
Strong problem-solving, troubleshooting, and organizational skills
Ability to work independently, manage multiple priorities, and meet tight deadlines under pressure
Ability to read and comprehend technical manuals and written instructions
Physical ability to stand for extended periods while operating print equipment
Valid driver's license and minimum auto insurance coverage may be required
Preferred
Minimum 2 years of legal industry experience strongly preferred
Experience with print, copy, imaging, and scanning services preferred
Working knowledge of copier equipment, document production tools, and basic equipment repair preferred
Tech-savvy with the ability to use hardware and software for document management, cost recovery, and workflow support
Knowledge of shipping and receiving procedures and basic electronics preferred
Company
Metasys Technologies
Metasys Technologies is a staffing company that provides recruitment assistance.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Arkview Capital
2022-08-01Private Equity
Leadership Team
Romeen Sheth
CEO
Recent News
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